ANNE MARGARET WINSTANLEY
Airdrie,North Lan
Summary
Highly skilled and dedicated healthcare professional with extensive expertise in emergency medicine, patient-centred care, and trauma management. Proficient in advanced communication, interpersonal relations, and critical decision-making under high-pressure situations. Demonstrates exceptional abilities in patient assessment, infection control, and the administration of life-saving techniques such as cardio-pulmonary resuscitation and oxygen therapy. Adept at handling multicultural sensitivities, maintaining patient confidentiality, and ensuring compliance with healthcare regulations. Committed to delivering compassionate care while excelling in dynamic risk assessments, clinical handovers, and the operation of medical equipment.
Compassionate Ambulance Technician with knack for quick thinking and problem-solving in high-pressure situations. Delivered life-saving care and enhanced patient outcomes through calm and methodical approaches. Known for contributing to team efficiency and fostering positive interactions with patients and colleagues.
Overview
2026
2026
years of professional experience
1
1
Certificate
Work history
Freelance VVIP Flight Attendant
Execujet Europe
- Responsible for ordering catering, cooking and service on various private aircraft (owner and company operated)
- Working with flight crew, Operations, and household staff to ensure problem free flights
Ambulance Technician
Scottish Ambulance Service
Glasgow, Glasgow City
11.2021 - Current
- Responsible for front line 999/ emergency response calls, pre-hospital and on scene treatment
- Assisted paramedics in advanced life support procedures, enhancing survival rates.
- Liaised with hospital staff, ensuring seamless transfer of patient information.
- Implemented medical procedures effectively for improved health outcomes.
- Ensured timely response to emergency call-outs, minimising potential health risks.
- Assessed patients' conditions accurately for appropriate treatment.
- Transported patients safely to hospital, reducing distress and discomfort during transit.
- Navigated through heavy traffic safely to reach hospitals quickly.
- Managed emotional situations calmly; provided reassurance to distressed individuals involved in emergencies.
- Kept up-to-date with latest changes in emergency pre-hospital care protocols; maintained high professional standards.
- Regularly checked expiration dates of medical supplies onboard the ambulance; replaced outdated items promptly.
- Attended training to update knowledge in clinical skills and procedures.
Cabin Crew
British Airways
11.1997 - 11.2021
- Responsible for comfort and safety of the worldwide travelling public
- First and Business Class training
- SEP/ Aviation Medicine/ Manual Handling/ CRM training annually updated
Education
Scottish Qualifications Certificate - Emergency Response
Scottish Ambulance Service
UKItalian Language and Culture - language
Università per Stranieri
PerugiaHSC - English, Math, French, Legal & Secretarial studies
Certificate on Natural Sciences - Health Sciences and Exploring Science courses
Open University Scotland
Diploma in Emergency Care Support - Diploma for Associate Ambulance Practitioners, Certificate in Emergency Response Ambulance Driving
Scottish Ambulance Service
Emergency First Aid Certificate -
St Johns' Ambulance Melbourne, Australia
Skills
- Conversational Italian
- Basic French
- Advanced communication skills
- Interpersonal skills
- Ability to remain calm in an emergency
- Diplomatic
- Tactful
- Attention to detail
- Professionalism
- Personal skills
- Team oriented
- Leadership skills
- Self-motivated
- Good work ethic
- Aim to exceed expectations
- Computer literate
- Sensitivity in handling patients
- Defibrillator operation
- Dedicated care provision
- Oxygen therapy administration
- Composure under pressure
- Patient assessment aptitude
- Multicultural sensitivity
- Record-keeping
- Paediatric life support
- Spinal immobilisation procedures
- Biohazard disposal
- Emotional resilience
- Crisis Intervention
- Bloodborne pathogen training
- Trauma support
- Mental strength and resiliency
- Emergency medicine application
- Medical equipment use
- Psychological first aid
- Ambulance operation
- Resuscitation technique
- Pharmacology knowledge
- Infection Control
- Critical decision making
- Interpersonal relations
- Vital signs monitoring
- Trauma management
- Patient advocacy
- Infection prevention and control
- Patient confidentiality understanding
- Dynamic risk assessment
- Clinical handovers
- Vehicle cleaning and disinfection
- Patient-centred care
- Control room liaison
- Healthcare regulations knowledge
- Patient monitoring
- Respiratory distress treatment
- Basic Life Support Certification
- Patient lifting techniques
- Emergency vehicle operation
- Tactful assertiveness
- High-Pressure readiness
- Patient referrals
- Trauma assessment
- Wound dressing
- Ambulance restocking
- Compassionate communication
- Calmness under stress
- Medical gases therapy
- Compassionate care
- Stretcher transfers
- Cardio-Pulmonary resuscitation expertise
- Manual patient handling
- Immobilisation techniques
- Peer support
- Hazardous materials handling
- Pediatric emergency care
- Radio communication proficiency
- Medical ethical understanding
- First aid proficiency
- Conflict resolution in emergencies
Languages
French
Elementary
Italian
Intermediate
Certification
Emergency Response Driving
UK driving licence, C1
Timeline
Ambulance Technician
Scottish Ambulance Service
11.2021 - Current
Cabin Crew
British Airways
11.1997 - 11.2021
Freelance VVIP Flight Attendant
Execujet Europe
Scottish Qualifications Certificate - Emergency Response
Scottish Ambulance Service
Italian Language and Culture - language
Università per Stranieri
HSC - English, Math, French, Legal & Secretarial studies
Certificate on Natural Sciences - Health Sciences and Exploring Science courses
Open University Scotland
Diploma in Emergency Care Support - Diploma for Associate Ambulance Practitioners, Certificate in Emergency Response Ambulance Driving
Scottish Ambulance Service
Emergency First Aid Certificate -
St Johns' Ambulance Melbourne, Australia
Hobbies & Interests
- Yoga
- Reading
- Walking/ Hiking
- Keeping fit
- CPD's
- Symposiums to expand my knowledge
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