MILLICENT KANYONGO

• Transported clients to medical appointments or other necessary errands thereby providing indispensable logistical support.
• Administered medication according to prescribed schedules, ensuring health maintenance.
• Established supportive relationships with patients, fostering trust and communication.
• Improved hygiene standards by assisting clients with personal grooming needs like bathing and dressing up.
• Enhanced patient comfort by promptly responding to requests or concerns.
• Maintained a clean, safe environment for patients' comfort and safety.
• Conducted detailed observations and reported changes in client behaviour to healthcare professionals.
• Provided comprehensive care to patients by ensuring their physical and emotional needs were met.
• Assured proper nutrition by preparing meals as per dietary requirements of each individual client.
• Developed personalised care plans in consultation with health professionals tailoring service provision according to individual needs.
• Assisted clients with daily activities for improved quality of life.
• Offered emotional support during challenging times, facilitating better coping mechanisms.
• Calmly managed occasional outbursts or difficult behaviours from clients exhibiting excellent crisis management skills.
• Followed strict safeguarding regulations to ensure safe, secure handling of service users.
• Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
• Built strong patient relationships through compassionate care and friendly rapport building.
• Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
• Administered oral medication as required in line with stringent drug control regulations.
• Improved physical and mental wellbeing of service users through patient-centred care planning.
• Met needs of clients with learning difficulties and handled challenging behaviours.
• Worked in close partnership with families, friends and carers to improve care plan effectiveness.
• Updated first aid training to protect client welfare.
• Documented accurate and updated caseload records and reports to streamline process.
• Safely lifted, transferred and repositioned service users using hoists and wheelchairs.

• Encouraged social integration by facilitating community involvement opportunities.
• Prepared nutritious meals that met special dietary needs of clients.
• Promoted physical activity through assistance with exercises improving overall health condition of the client.
• Helped achieve patient independence through guided tasks and activities.
• Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
• Provided companionship during outings contributing to an active social life for clients.
• Assured safety measures were met to prevent falls or accidents.

Assisted with dressing, feeding, and monitoring of patient vital signs

• Provided emotional support and encouraged social participation

• Supported residents with mobility and medication administration

• Increased comfort levels with personal care duties such as bathing and dressing.

• Provided companionship during outings contributing to an active social life for clients.
• Assured safety measures were met to prevent falls or accidents.
• Actively listened to client concerns thus creating a comforting environment.
• Promoted physical activity through assistance with exercises improving overall health condition of the client.
• Implemented care plans set out by healthcare professionals leading to improved patient well-being.
• Assisted with mobility issues enabling easier movement around the home.
• Completed housekeeping tasks resulting in a clean, safe home environment.
• Enhanced wellbeing of patients by providing emotional support and companionship.
• Provided transportation for medical appointments, ensuring timely arrival.
• Deliver personalized care in home and community setting
• Assist with daily tasks, including hygiene, domestic duties, and social support
• Document care activities and escalate concerns appropriately
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• Maintained accurate logs of visitor entries for security purposes.
• Ensured the availability of up-to-date content on company brochures and promotional material for prospective clients' use.
• Upheld confidentiality with sensitive information handling procedures.
• Provided valuable support during busy periods, contributing to successful operation under high pressure.
• Coordinated office supplies orders to keep necessary materials available at all times.
• Managed phone calls, resulting in effective communication flow within the company.
• Assisted with administrative tasks, improving overall functionality of the office.
• Handled appointment scheduling to ensure smooth daily operations.
• Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
• Utilised multi-line telephone system to manage incoming calls effectively.
• Answered and helped resolve enquiries from clients, vendors and general public.