Summary
Overview
Work history
Education
Skills
Timeline
Generic

Miles Fowler

Woodbridge,Suffolk

Summary

Experienced professional with a strong background in customer service and sales, demonstrated through roles at Sky, HP, PC World, and AC Electrical. Proven ability to implement marketing initiatives and achieve sales targets while providing exceptional customer support. Skilled in using Microsoft Office applications including Word, Excel, Outlook, and PowerPoint. Holds an HNC in Business Information Technology and NVQ Level 3 in Customer Service. Committed to enhancing customer satisfaction by resolving issues effectively and adding value through product attachments.

Overview

35
35
years of professional experience

Work history

House Husband

N/a
Suffolk
01.2008 - Current

Managing our household including project managing building projects, financial management and planning.

Sky Territory Executive

CPM Marketing
09.2005 - 12.2007
  • Responsible for management of call file for the area as well as time and expense management.
  • Maintained organisational compliance with applicable legislation and regulations.

Company Director

The Eager Englishman Ltd
02.2005 - 08.2006
  • Help set up new internet based company
  • Source products for production and resale
  • Advertising and promotions for new products

HP Area Sales Representative

CPM Marketing
04.2002 - 02.2005
  • Key point of contact for retail stores
  • Implementation of point of sale literature
  • Ensuring compliance with HP promotions
  • Support of HP stands at industry and consumer exhibitions
  • Implementation of personal regional promotions every quarter
  • Responsible for management of call file for the area as well as time and expense management.
  • Training and support of staff
  • Demonstration of products to staff as well as

Business Sales Advisor

PC World Ipswich
Ipswich
10.1998 - 04.2002
  • Running the business centre for 5 months
  • Providing advice on hardware and software, including networking and customer account management
  • Supporting business customers by advising on and providing network installation, business application software and upgrading customer hardware.
  • IT Sales in a business-to-business and consumer environment such as technical centre, domestic sales, warehouse.

Assistant Manager

AC Electrical
Ipswich
02.1992 - 10.1998
  • Organising the day-to-day running of the business, including supervision of staff, financial control, stock control, logistics, purchasing, direct and telephone sales.
  • In charge of opening and closing the business.

Store Associate

City Electrical Factors
Canterbury
02.1990 - 02.1992
  • General duties including telephone and direct sales, merchandising and deliveries.

Education

HNC - Business Information Technology

University of Suffolk
Ipswich

NVQ Level 3 - Customer Service

Pelcombe Training
Ipswich, Suffolk

GCSEs - History (A), Physics (B), Mathematics (C), English (C), Electronics (C), Biology (C), Office IT (C)

Geoffrey Chaucer School
Canterbury, Kent

Skills

  • Sales
  • Marketing
  • Calm under pressure
  • Problem-solving
  • Resourcefulness
  • Upselling
  • Communication skills

Timeline

House Husband

N/a
01.2008 - Current

Sky Territory Executive

CPM Marketing
09.2005 - 12.2007

Company Director

The Eager Englishman Ltd
02.2005 - 08.2006

HP Area Sales Representative

CPM Marketing
04.2002 - 02.2005

Business Sales Advisor

PC World Ipswich
10.1998 - 04.2002

Assistant Manager

AC Electrical
02.1992 - 10.1998

Store Associate

City Electrical Factors
02.1990 - 02.1992

HNC - Business Information Technology

University of Suffolk

NVQ Level 3 - Customer Service

Pelcombe Training

GCSEs - History (A), Physics (B), Mathematics (C), English (C), Electronics (C), Biology (C), Office IT (C)

Geoffrey Chaucer School
Miles Fowler