Mikey Corrigan
Edinburgh
Summary
A professional with strong presence and leadership, adept at maintaining calm in emergency situations. Demonstrates proficiency in first aid and fire safety, coupled with strong mental resilience and adaptable people engagement skills. Known for de-escalation in stressful scenarios and quick decision making in crises, ensuring effective operations under pressure. Career goals include leveraging these competencies to support safety in the community and drive positive outcomes.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work history
Prison officer
Scottish Prison Service
Shotts
04.2023 - Current
- Managing and delivering a safe and secure environment for those within prison care
- Supporting in rehabilitation and reintegration activity
- Effective emergency response management, including critical safety protocols
- Conflict management between offenders
- Create a safe environment for visitation, including engagement with the public
- First aid and fire safety training at least annually
- Operations Support Advanced Training (riot training) refreshed at least annually
- Act as professional role model to other staff and those within prison care
Bus driver
First Scotland
Glasgow, Glasgow City
09.2022 - 04.2023
- Maintained punctuality for smooth running of timetable schedules
- Assisted elderly or disabled passengers, promoting inclusivity and respect
- Adjusted travel routes in line with prevailing conditions to ensure safety of passengers and others on the road, as well as delivering a strong customer experience
- Ensured passenger safety by adhering to all traffic regulations
- Undertook routine vehicle inspections for safe driving conditions
- Followed company policies strictly, upholding professional standards at all times.
Self employed courier
Self Employed
Glasgow, Glasgow City
10.2018 - 09.2022
- Managed a franchise with DPD delivery service on a solo basis
- Built strong relationships with local customers, promoting exceptional customer service
- Adapted service through pandemic lockdown to continue to deliver for customers, e.g. additional health and safety procedures
- Managed paperwork and accounting for franchise
- Positive customer service rating with an increasing trend over period of franchise.
Education
Scottish Qualifications Certificate - Prison Service
SPS College
Polmont, Falkirk 04.2023 - 04.2024
Skills
- Presence and leadership
- Calm in emergency response
- Proficiency in first aid and fire safety
- Strong mental resilience
- Adaptable people engagement skills
- Strong interpersonal skills across customers and multiple levels of colleague roles
- De-escalation in stressful scenarios
- Quick decision making and judgment in a crisis
- Ability to work under pressure
References
References available upon request.
Timeline
Prison officer
Scottish Prison Service
04.2023 - Current
Scottish Qualifications Certificate - Prison Service
SPS College
04.2023 - 04.2024
Bus driver
First Scotland
09.2022 - 04.2023
Self employed courier
Self Employed
10.2018 - 09.2022