Mike Maunder

• Managed technical team performance by training, mentoring and motivating employees.
• Maintained technical quality assurance to meet customer satisfaction objectives.
• Executed diagnostics, troubleshooting and evaluations on electrical and mechanical equipment.
• Set up and performed test activities, assessing equipment function and quickly rectifying errors.

• Explained establishment policies to customers and offered advice on selections.
• Displayed wares in temporary structures at markets to attract new customers.
• Packed and wrapped gifts with decorative details to match customer preferences.
• Helped customers obtain specialised help for refunds and exchanges.

• Demonstrated open communication and collaborated with various teams.
• Understood and adhered to company's health and safety policies.
• Completed assigned work within deadlines and to company standards.

After gaining gerneral knowledge in the hospital, on the front desk, I progressed through the Contracts Office, and finally took over the role of Disposals Officer, turning a loss making department into ann effecient and profitable unit, as well as reducing wastage by a not inconsequential amount.

• Identified issues, analyzed information and provided solutions to problems.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.