Mike Smith
Liverpool
Summary
Professional focused on community safety and crime prevention, with proven ability to build trust among diverse populations, resulting in enhanced public cooperation and decreased crime rates. Recognised for maintaining composure in high pressure situations, leading to effective resolutions and improved public safety. Exceptional communication and negotiation skills facilitate successful interviews with victims, witnesses, and suspects. Demonstrates strong collaborative leadership and excels in community engagement, multi agency coordination, and frontline incident response.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work history
Police Constable
Merseyside Police
Liverpool
09.2020 - Current
- Enhanced community safety by conducting regular patrols and engaging with members of the public.
- Made quick decisions during high stress situations, minimising danger to the public and fellow officers.
- Participated in community outreach programmes to foster positive relationships between police and residents.
- Detained suspects following proper protocols, ensuring fair treatment under law.
- Fostered public trust by maintaining high ethical standards and transparency.
- Achieved resolution of disputes through effective negotiation and mediation techniques.
- Handled sensitive information confidentially-respecting privacy rights of individuals involved in cases.
- Carried out thorough investigations into reported incidents, resulting in accurate case files.
- Utilise National Decision Making Model regularly to facilitate informed, clear decision making aimed at minimising risk to public, personal safety and colleagues.
- Offered empathy and support to victims whilst professionally handling suspects in line with Police and Criminal Evidence Act.
- Worked crime scenes, preserving and securing forensic evidence to strengthen investigation accuracy and case viability.
- Demonstrated crowd control, site patrolling and access management at large-scale community events.
Tradepoint Manager
B&Q
Wigan
09.2016 - 09.2020
- Help to facilitate growth in overall store sales from £4 million annually to over £8 million annually while managing challenges of Covid lockdown and staff furloughs.
- Conducted performance reviews, pinpointed areas for enhancement across all facets of the business.
- Established new business prospects by organising successful networking events with suppliers and tradesmen in surrounding region.
- Engaged with staff to solicit feedback and perspectives on strategies for increasing sales and member retention.
- Communicate to management regarding target status and proposed actions for improvement during specified time frame, implementing SMART measurable targets.
- Increased staff morale through effective communication and leadership.
- Organised staff rota for maximising operational efficiency during peak hours, whilst also keeping staff happy and able to have a very healthy work/life balance.
Public Catering Manager
Manchester United Football Club
08.2013 - 11.2016
- Implemented effective waste management strategies, reducing overall costs.
- Enhanced team efficiency with consistent training programmes.
- Optimised inventory management processes, avoiding unnecessary wastage and saving costs.
- Managed operations on match days, facilitating service for up to 75,000 fans each game.
- Manage a team of 100 staff and 8 team leaders, focusing on readiness and briefings for high pressure service phases before matches and at halftime.
Education
Bachelor of Science - Policing Studies
Liverpool John Moores University
Liverpool 09.2020 - 04.2023
NVQ Level 3 - Audio Production
Warrington Collegiate
Warrington 09.2011 - 06.2013
GCSEs - English Language
Warrington Collegiate
Warrington 09.2011 - 06.2012
GCSEs - Maths
Byrchall High School
Ashton in Makerfield, Wigan 09.2010 - 06.2011
Skills
- Data protection act understanding
- Collaborative leadership
- Victim supportive
- Personal safety training
- Public safety awareness
- Community engagement
- Multi-agency working
- Domestic violence incidents
- Front-line response
- Evidence-based policing
Timeline
Police Constable
Merseyside Police
09.2020 - Current
Bachelor of Science - Policing Studies
Liverpool John Moores University
09.2020 - 04.2023
Tradepoint Manager
B&Q
09.2016 - 09.2020
Public Catering Manager
Manchester United Football Club
08.2013 - 11.2016
NVQ Level 3 - Audio Production
Warrington Collegiate
09.2011 - 06.2013
GCSEs - English Language
Warrington Collegiate
09.2011 - 06.2012
GCSEs - Maths
Byrchall High School
09.2010 - 06.2011
Similar Profiles
Michael FisherMichael Fisher
Police officer at Merseyside PolicePolice officer at Merseyside Police
Mia WilliamsonMia Williamson
Recruitment Advisor at Merseyside PoliceRecruitment Advisor at Merseyside Police
Joseph AtkinsJoseph Atkins
Administrative assistant at Merseyside PoliceAdministrative assistant at Merseyside Police
Sujit ShireSujit Shire
CSV Specialist (Quality) at Teva PharmaceuticalsCSV Specialist (Quality) at Teva Pharmaceuticals
Salim AhmedSalim Ahmed
BI Consultant at ManukaBI Consultant at Manuka