Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mihai Madalin Postelnicu

London,Greater london

Summary

Experienced Door Supervisor committed to upholding establishment safety and legal compliance through focused, attentive security provisions. Completes monitoring, patrolling and supervision activity with due care and attention for secure environments. Calm under pressure for responsive customer support.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work History

Security Door Supervisor

Rossi Security
London, London
05.2023 - 07.2023
  • Created and maintained secure, safe and welcoming environment for patrons.
  • Conducted detailed searches and confiscated unauthorised or illegal items.
  • Maximised site security, maintaining effective communication with other door supervisors to coordinate conflict resolution actions.


Security Door Supervisor

Accolade Security Ltd
London, City of London
03.2023 - 06.2023
  • Demonstrated assertiveness and confidence to facilitate prompt resolution of pressurised situations.
  • Spearheaded new security measures, resulting in significant decrease in incidents.
  • Guaranteed security of all entry and exit points with frequent foot patrols.

Customer Agent

Meridian Business Support Agency
Manchester, Greater Manchester
03.2023 - 05.2023
  • Offered prompt solutions to maintain customer satisfaction.
  • Managed high-volume customer queries simultaneously through effective multitasking.
  • Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.


Security Door Supervisor

Interr Limited Security
London, City of London
10.2021 - 12.2022
  • Watched CCTV footage to proactively identify suspicious or dangerous behaviour.
  • Dealt appropriately and safely with security issues and risks, adhering to established codes of practice.
  • Created and maintained secure, safe and welcoming environment for patrons.

Security Door Supervisor

Focused Security Services Ltd
London, London
06.2019 - 08.2021
  • Maintained accurate surveillance records and incident reporting in line with regulatory requirements.
  • Demonstrated assertiveness and confidence to facilitate prompt resolution of pressurised situations.
  • Dealt appropriately and safely with security issues and risks, adhering to established codes of practice.

Picker/Packer

YUP36GS Limited
London, London
12.2018 - 04.2019
  • Worked effectively and efficiently to consistently achieve productivity targets and KPIs.
  • Verified final dispatches for quality, accuracy and consistency.
  • Completed work orders and packing slips with accuracy.

Delivery Van Driver

Blue Arrow Agency Recruitment
London, London
06.2017 - 12.2018
  • Reported delivery goods and document errors to management, enabling prompt resolution.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.

Education

Bachelor of Science - Social Science

Ecological College “Prof. uni. dr. Alexandru I."
Pitesti, Romania
09.2014 - 06.2016

IQ LEVEL2 Award for Working as a Door Supervisor - Security

1 Ace Security Ltd
London

Skills

ISE I:
Integrated Skills in English
CEFR Level B1
Entry Level Certificate in ESOL International ( Entry 3)


Security Industry Authority (SIA) licensed

  • Problem solving
  • First Aid and CPR
  • Venue emergency response
  • Violence prevention
  • First-class customer service
  • Physical intervention techniques

Languages

English
Advanced
Spanish
Advanced

Timeline

Security Door Supervisor

Rossi Security
05.2023 - 07.2023

Security Door Supervisor

Accolade Security Ltd
03.2023 - 06.2023

Customer Agent

Meridian Business Support Agency
03.2023 - 05.2023

Security Door Supervisor

Interr Limited Security
10.2021 - 12.2022

Security Door Supervisor

Focused Security Services Ltd
06.2019 - 08.2021

Picker/Packer

YUP36GS Limited
12.2018 - 04.2019

Delivery Van Driver

Blue Arrow Agency Recruitment
06.2017 - 12.2018

Bachelor of Science - Social Science

Ecological College “Prof. uni. dr. Alexandru I."
09.2014 - 06.2016

IQ LEVEL2 Award for Working as a Door Supervisor - Security

1 Ace Security Ltd
Mihai Madalin Postelnicu