Mihai Madalin Postelnicu
London,Greater london
Summary
Experienced Door Supervisor committed to upholding establishment safety and legal compliance through focused, attentive security provisions. Completes monitoring, patrolling and supervision activity with due care and attention for secure environments. Calm under pressure for responsive customer support.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Security Door Supervisor
Rossi Security
London, London
05.2023 - 07.2023
- Created and maintained secure, safe and welcoming environment for patrons.
- Conducted detailed searches and confiscated unauthorised or illegal items.
- Maximised site security, maintaining effective communication with other door supervisors to coordinate conflict resolution actions.
Security Door Supervisor
Accolade Security Ltd
London, City of London
03.2023 - 06.2023
- Demonstrated assertiveness and confidence to facilitate prompt resolution of pressurised situations.
- Spearheaded new security measures, resulting in significant decrease in incidents.
- Guaranteed security of all entry and exit points with frequent foot patrols.
Customer Agent
Meridian Business Support Agency
Manchester, Greater Manchester
03.2023 - 05.2023
- Offered prompt solutions to maintain customer satisfaction.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
Security Door Supervisor
Interr Limited Security
London, City of London
10.2021 - 12.2022
- Watched CCTV footage to proactively identify suspicious or dangerous behaviour.
- Dealt appropriately and safely with security issues and risks, adhering to established codes of practice.
- Created and maintained secure, safe and welcoming environment for patrons.
Security Door Supervisor
Focused Security Services Ltd
London, London
06.2019 - 08.2021
- Maintained accurate surveillance records and incident reporting in line with regulatory requirements.
- Demonstrated assertiveness and confidence to facilitate prompt resolution of pressurised situations.
- Dealt appropriately and safely with security issues and risks, adhering to established codes of practice.
Picker/Packer
YUP36GS Limited
London, London
12.2018 - 04.2019
- Worked effectively and efficiently to consistently achieve productivity targets and KPIs.
- Verified final dispatches for quality, accuracy and consistency.
- Completed work orders and packing slips with accuracy.
Delivery Van Driver
Blue Arrow Agency Recruitment
London, London
06.2017 - 12.2018
- Reported delivery goods and document errors to management, enabling prompt resolution.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
Education
Bachelor of Science - Social Science
Ecological College “Prof. uni. dr. Alexandru I."
Pitesti, Romania 09.2014 - 06.2016
IQ LEVEL2 Award for Working as a Door Supervisor - Security
1 Ace Security Ltd
LondonSkills
ISE I:
Integrated Skills in English
CEFR Level B1
Entry Level Certificate in ESOL International ( Entry 3)
Security Industry Authority (SIA) licensed
- Problem solving
- First Aid and CPR
- Venue emergency response
- Violence prevention
- First-class customer service
- Physical intervention techniques
Languages
English
Advanced
Spanish
Advanced
Timeline
Security Door Supervisor
Rossi Security
05.2023 - 07.2023
Security Door Supervisor
Accolade Security Ltd
03.2023 - 06.2023
Customer Agent
Meridian Business Support Agency
03.2023 - 05.2023
Security Door Supervisor
Interr Limited Security
10.2021 - 12.2022
Security Door Supervisor
Focused Security Services Ltd
06.2019 - 08.2021
Picker/Packer
YUP36GS Limited
12.2018 - 04.2019
Delivery Van Driver
Blue Arrow Agency Recruitment
06.2017 - 12.2018
Bachelor of Science - Social Science
Ecological College “Prof. uni. dr. Alexandru I."
09.2014 - 06.2016
IQ LEVEL2 Award for Working as a Door Supervisor - Security
1 Ace Security Ltd
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