Nicolo Cortegiano

Conducted ID and age verification checks, managed entry control, and diffused conflicts to maintain a safe, welcoming environment. Trusted to handle crowd management independently, respond to guest inquiries, and adapt to high-pressure settings like clubs, private events, and busy venues

• Played a key role at major European exhibitions (TuttoFood Milan, Beer & Food Attraction), combining product presentations, live demonstrations, and guest interaction to elevate brand presence.
• Hosted and moderated live show-cooking sessions, presented new product lines, and guided visitors through tasting and concept experiences.
• Supported international client relations through live interpretation and contract translation, bridging communication between teams and global partners.
• Recognized for professionalism, adaptability, and proactive energy in fast-paced, high-profile environments.
• Valued for reliability, punctuality, and collaborative spirit across multilingual teams.

• Directed and trained large teams of 30+ staff, ensuring optimal performance at prestigious events.
• Managed catering services, delivering top-tier quality and meeting client expectations consistently.
• Functioned as main point of contact between clients and project managers, articulating event needs effectively.
• Supervised front-of-house logistics including setup, staffing, and service for guest satisfaction.
• Coordinated with diverse teams to ensure alignment of catering with event goals.
• Facilitated on-site training sessions and resolved urgent issues swiftly for flawless execution.

• Delivered exceptional customer service tailored to individual needs.
• Facilitated efficient merchandise selection and purchasing processes for customers.
• Designed visually appealing product displays to enhance customer engagement.

• Managed customer service interactions effectively, maintaining high standards of professionalism.
• Oversaw inventory and cash handling processes to ensure policy compliance.
• Enhanced team performance by coordinating recruitment, Rota management, and staff training initiatives.

• Assisted with preparation and coordination of high-profile photo shoots and events, ensuring all logistics were in place ahead of schedule.
• Took detailed meeting minutes and distributed them promptly to ensure timely follow-ups and actions.
• Managed both personal and professional calendars, providing proactive reminders for meetings, fittings, and events.
• Handled incoming correspondence (mail, email, and phone), streamlining communications and minimizing delays.

Managed daily operations, ensuring tasks were completed to a high standard and targets were clearly
communicated.
Trained new hires and established mentoring relationships to enhance team performance.

Delivered excellent service in café, bar, and front-of-house roles during short-term stays while traveling across Milan, London, and Melbourne. Prepared and served beverages, managed orders, and ensured smooth guest experiences.

Welcomed and seated guests, handled payments, and supported overall customer flow.