Mihaela Ciobanu
London
Summary
A reliable, enthusiastic and loyal worker with an excellent timekeeping record who can work efficiently on own initiative as well as being able to contribute efficiently within a team. Can follow comprehensive written or spoken instruction in three languages and enjoy learning new skills. Enjoys challenging work and possesses the ability to meet targets and quality standards and always takes a pride in a job well done. Works well under pressure and can keep calm in difficult situations. Willing to undertake any necessary further training and now seeking an opening where existing and potential skills may be utilised to fullest extent.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work history
Hair Tratament Specialist
Self employeed
London, United Kingdom
06.2019 - 06.2025
- Increased client satisfaction by providing specialised support and advice.
- Performed professional hair treatments (hydrating, reconstructive, keratin, botox etc.).
- Maintaining hygiene standards and ensured a clean working environment.
• Worker at AEG TRANS LTD. from Jan. 2024 to Oct.
AEG TRANS LTD.
London, United Kingdom
01.2024 - 11.2024
Receptionist – Handled phone calls and bookings.
Provided excellent customer service.
- Managed all incoming phone calls for efficient communication.
- Maintained clean, organised workspace to facilitate efficiency.
- Achieved high quality standards with meticulous attention to detail.
• Sale Assistant- Fashion Line Boutique
Fashion Line Boutique
Chisinau, Moldova
04.2015 - 05.2018
Assistant customers in selecting clothing and accessories.
Processed payments, handled exchanges, and balanced the till daily.
Supported seasonal display arrangements and promotions.
•Sale Consultant – Iuvas Causeni Clothing Boutique
Iuvas Causeni
Causeni, Moldova
01.2013 - 03.2015
Provided personalised customer service and styling advice for handmade clothing items.
Promoted new collections and communicated product availability.
Build strong customer relationship and encouraged repeat purchases.
Maintained store appearance, organised displays, and ensured products availability.
Education
NVQ Level 4 - Business and Tourism Management
Current Student at GBS London
London 06.2024 - 06.2028
Skills
- Power point, Microsoft Word and Excel
- Good interpersonal and communications skills
- Efficient, reliable, punctual, and adaptable in busy settings
- Well presented, performs well under pressure and works in a neat and tidy manner
- Cognitive flexibility
- Attention and focus
- Problem-solving skills
Timeline
NVQ Level 4 - Business and Tourism Management
Current Student at GBS London
06.2024 - 06.2028
• Worker at AEG TRANS LTD. from Jan. 2024 to Oct.
AEG TRANS LTD.
01.2024 - 11.2024
Hair Tratament Specialist
Self employeed
06.2019 - 06.2025
• Sale Assistant- Fashion Line Boutique
Fashion Line Boutique
04.2015 - 05.2018
•Sale Consultant – Iuvas Causeni Clothing Boutique
Iuvas Causeni
01.2013 - 03.2015