Mieshak Nembhard
Hartwell,Northamptonshire
Summary
Dedicated professional with a strong foundation in customer service, complaint handling and problem solving, whilst promoting best practices with a positive attitude, and willingness to learn. Demonstrates comprehensive product knowledge and excels in multitasking to enhance customer satisfaction. Highly versatile and adaptable to fast-paced, changing environments.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work history
Waiter
Jena's Restaurant
Peterborough
01.2025 - 05.2025
- Delivered excellent customer service through friendly and polite interaction.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Greeted customers, presented menus and shared information about available special items.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
Food runner
The Navigation
Towcester, Northamptonshire
03.2024 - 04.2025
- Provided an enjoyable dining experience for customers by addressing any issues swiftly and professionally.
- Assured quality service for all customers by promptly responding to requests and complaints.
- Supported overall restaurant operation, assisting other team members when necessary for seamless service.
- Ensured guest satisfaction, always serving meals with a smile and friendly manner.
- Resolved customer complaints calmly and professionally to maintain satisfaction
Education
A-Levels - Sociology, History, Media
Abbeyfield School
Northampton, Northamptonshire 09.2023 - 06.2025
Skills
- Customer Service
- Complaint handling
- Effective communication
- Product knowledge
- Multitasking
- Attention to detail
- Teamwork
Timeline
Waiter
Jena's Restaurant
01.2025 - 05.2025
Food runner
The Navigation
03.2024 - 04.2025
A-Levels - Sociology, History, Media
Abbeyfield School
09.2023 - 06.2025
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