Michelle Stewart
Rushden
Summary
Dependable professional with a strong commitment to high-quality hands-on work. Proven ability to adapt quickly and proactively contribute as a team player. Extensive experience in retail, including vending, merchandising, and cleaning, with a focus on delivering exceptional customer service.
Overview
11
11
years of professional experience
10070
10070
years of post-secondary education
Work history
Vending machine operator
Liquid Culture
Wellingborough, Northamptonshire
12.2023 - Current
- Operated vending machines to ensure proper functionality and customer satisfaction.
- Monitored inventory levels to restock products and maintain variety for customers.
- Conducted routine maintenance on machines to ensure cleanliness and operational efficiency.
- Assisted customers with product selection and resolved any inquiries regarding machines.
- Driving company van, ensuring compliance with legal driving standards.
- Facilitating my daily work schedule and adapt plans proactively to meet site demands.
- Conduct training for new colleagues to enhance understanding of company requirements and standard of work.
- Communicated repair needs to technician, ensuring timely resolution of issues.
- Rotated stock effectively to ensure product availability and minimize waste.
Cleaner
OCS
Thurleigh, Bedford
01.2023 - 12.2023
- Cleaned and maintained various facilities, ensuring high standards of cleanliness.
- Operated cleaning equipment and tools efficiently to perform tasks effectively.
- Provided assistance in waste management and recycling initiatives within premises.
- Collaborated with team members to coordinate cleaning schedules and priorities.
- Adhered to health and safety regulations, promoting a safe working environment.
- Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
- Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
- Utilised eco-friendly products to maintain a safe, chemical-free environment.
- Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks following COSHH guidelines.
Cleaner
Greenserve Cleaning Services LTD
Wellingborough, Northamptonshire
10.2022 - 02.2023
- Ensured cleanliness and hygiene standards were consistently maintained throughout facilities.
- Operated cleaning equipment effectively to achieve desired results in various environments.
- Reported maintenance issues promptly to ensure a safe and functional working environment.
- Secured premises at end of shift, ensuring safety of all areas.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Ensured proper, compliant handling of cleaning equipment, chemicals and materials following COSHH guidelines.
- Followed safety protocols and guidelines to minimize risks during cleaning operations.
Field Merchanidiser
Smiths News
Worcester, Worcestershire
02.2021 - 09.2022
- Conducted regular site visits to ensure compliance with merchandising standards.
- Developed and implemented effective merchandising strategies to enhance product visibility.
- Liaised with store management to address merchandising issues and optimize shelf space.
- Coordinated promotional activities and ensured timely execution of marketing campaigns.
- Monitored inventory levels and reported discrepancies to maintain stock accuracy.
- Ensured accurate pricing and labeling of all products on display.
- Went on regular store visits to assess product representation.
- Assured retail store standards by maintaining an organized layout.
- Delivered exceptional customer service to enhance shopping experience.
- Boosted product visibility by creating appealing displays.
- Operated handheld scanner to efficiently capture product data, ensuring precise stock levels and timely updates.
Post person
St Andrews Healthcare
Northampton, Northamptonshire
05.2015 - 02.2021
- Delivered mail and packages efficiently to designated locations to ensure timely service.
- Processed incoming and outgoing post by sorting items based on size and destination.
- Maintained accurate records of deliveries and collections to ensure accountability and traceability.
- Collaborated with team members to optimize delivery routes and improve overall efficiency.
- Assisted in training new staff on proper mail handling procedures and safety protocols.
- Resolved customer inquiries and concerns regarding mail services to maintain high satisfaction levels.
- Conducted daily postal activities with a focus on compliance with health and safety regulations and maintaining confidentiality protocols to promote workplace safety.
- Adapted quickly in response to route changes or diversions due to unforeseen circumstances.
- Managed high volume of mail, maintaining quality of service at all times,
- Sorted mail efficiently to ensure accurate deliveries.
- Operated company delivery vehicles with utmost safety and responsibility.
- Operated franking machine to ensure accurate postage printing as per external postal service requirements.
Education
IAO - Principles of customer service
online course
united kingdom 04.2001 - 07.2023
NVQ Diploma Level 2 - professional cookery
Telford College commercial development
Telford, Telford and WrekinNVQ Diploma level 2 - Hospitality Services
Telford College Commercial Development
Telford, Telford and WrekinFDQ NVQ Level 2 - Cleaning and Support Services
Telford College Commercial Development
Telford, Telford and WrekinCity and Guilds Certificate - Dog Grooming level 2
Moulton College
MoultonBtec First Diploma - Small Animal Care
Moulton College
MoultonSkills
- Adaptability and flexibility
- Excellent Team Player
- Proactive mindset
- Organizational skills
- Trustworthiness
- Friendly and outgoing
- Organized and efficient
- Creative
Affiliations
- I like to be creative and do art and crafts, baking and gardening in my spare time
References
References available upon request.
Timeline
Vending machine operator
Liquid Culture
12.2023 - Current
Cleaner
OCS
01.2023 - 12.2023
Cleaner
Greenserve Cleaning Services LTD
10.2022 - 02.2023
Field Merchanidiser
Smiths News
02.2021 - 09.2022
Post person
St Andrews Healthcare
05.2015 - 02.2021
IAO - Principles of customer service
online course
04.2001 - 07.2023
NVQ Diploma Level 2 - professional cookery
Telford College commercial development
NVQ Diploma level 2 - Hospitality Services
Telford College Commercial Development
FDQ NVQ Level 2 - Cleaning and Support Services
Telford College Commercial Development
City and Guilds Certificate - Dog Grooming level 2
Moulton College
Btec First Diploma - Small Animal Care
Moulton College