Summary
Overview
Work history
Education
Skills
Interests
Timeline
Generic

Michelle Macdonald

Billingshurst,United Kingdom

Summary

Experienced professional with a strong background in resource management and decision-making, dedicated to maintaining quality assurance and accountability. Skilled in crafting and executing regional marketing strategies that drive results. Aims to utilize capabilities to support organizational growth and achieve key goals.

Overview

30
30
years of professional experience

Work history

Area Support Manager

Aspens Services Ltd
Guildford, UK
05.2023 - 09.2025
  • Promoted to oversee 22 schools across Kent, Surrey, and Hampshire.
  • Manage HR cases including disciplinaries, investigations, and absence.
  • Delivered new client wins through successful bid presentations.
  • Led mobilisations, staff training, compliance, and H&S initiatives.
  • Increased sales through marketing campaigns and events.
  • Winner of Aspens Best Side Kick Award (2024).
  • Regularly deputised for Operations Manager, covering additional responsibilities.

Group Catering Manager

Aspens Services Ltd
08.2019 - 05.2023
  • Improved gross profit across schools from ~40% to 60%+.
  • Revitalised client relationships, securing contract extensions.
  • Developed menus and theme days that were adopted company-wide.
  • Raised EHO ratings to 5
  • Across all managed units.
  • Trained staff, enhancing cooking standards, confidence, and motivation.

Chef Manager

Aspens Services Ltd
08.2018 - 08.2019
  • Achieved highest sales increase in the area and consistent GP targets.
  • Planned menus, theme days, and new term menu cycles.
  • Awarded 5
  • EHO rating.
  • Selected by MD for food trends programme to influence future menus.

Chef/Owner

Tailor-Made Food Delights
Horsham, UK
10.2016 - 08.2018
  • Managed catering business, specialising in children’s parties and celebration cakes.
  • Awarded 5
  • Hygiene ratings (2016, 2018).
  • Oversaw budgeting, cooking, and event catering logistics.

Company Secretary

MGCom Services
Horsham, UK
05.2012 - 10.2017
  • Managed bookkeeping, VAT, PAYE, invoicing, and accounts.

Owner/Manager

Michelle Livery Yard and Groom Services
Rudgwick, UK
12.2008 - 05.2012

Office Manager

Phoenix Financial Recovery
Teddington, UK
02.2007 - 10.2008

Chef & Managerial Roles

Compass Group
London
12.2001 - 02.2007
  • Progressed through Head Chef and Manager positions at high-profile schools and B&I sites.
  • Doubled sales at Madame Tussauds and restored budget control.
  • Boosted hospitality standards and sales at Mercury Interactive.

Chef Manager (Consultancy)

The 3 Horseshoes (Mac’s Inns Ltd)
01.2005 - 01.2006

Chef/Waitress

The Cottage Caterers
Surrey
01.1996 - 01.2001

Head Chef

HRH Duke & Duchess of Gloucester
Sandringham, UK
06.1996 - 09.1996

Education

Intensive Diploma - Double Credit

Tante Marie Culinary Academy

A-Levels & GCSEs - undefined

Farlington School

Skills

  • Resource allocation expertise
  • Decision-Making proficiency
  • Quality assurance compliance
  • Accountability and responsibility
  • Regional marketing strategy

Interests

  • Competitive horse owner with over 30 years’ experience
  • Dinner parties
  • Experimenting with new recipes
  • Travelling
  • Exploring cuisines

Timeline

Area Support Manager

Aspens Services Ltd
05.2023 - 09.2025

Group Catering Manager

Aspens Services Ltd
08.2019 - 05.2023

Chef Manager

Aspens Services Ltd
08.2018 - 08.2019

Chef/Owner

Tailor-Made Food Delights
10.2016 - 08.2018

Company Secretary

MGCom Services
05.2012 - 10.2017

Owner/Manager

Michelle Livery Yard and Groom Services
12.2008 - 05.2012

Office Manager

Phoenix Financial Recovery
02.2007 - 10.2008

Chef Manager (Consultancy)

The 3 Horseshoes (Mac’s Inns Ltd)
01.2005 - 01.2006

Chef & Managerial Roles

Compass Group
12.2001 - 02.2007

Head Chef

HRH Duke & Duchess of Gloucester
06.1996 - 09.1996

Chef/Waitress

The Cottage Caterers
01.1996 - 01.2001

A-Levels & GCSEs - undefined

Farlington School

Intensive Diploma - Double Credit

Tante Marie Culinary Academy

Similar Profiles

Create profile
Michelle Macdonald