Michelle Jaye
Harleston
Summary
Office professional with exceptional organizational skills and expertise in managing seamless office operations. Proficient in coordinating schedules, handling correspondence, and fostering a productive work environment. Experienced in supervising staff, managing inventory, and implementing effective office policies and procedures.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Manager
Ames Air-conditioning Ltd
10.2015 - 02.2025
- Delivered administrative support to senior management in decision-making processes and project management.
- Administered payroll functions and supported HR activities such as hiring and training of staff.
- Supported management of office personnel and engineers to enhance team collaboration.
- Coordinated workloads and diary schedules for engineers to optimise project timelines.
- Streamlined ordering processes for materials and equipment to improve supply efficiency.
- Organised fleet management tasks including travel arrangements, mileage tracking, and vehicle servicing.
Education
A-Level or equivalent - Finance/administration
Barstable Comprehensive School
Basildon01-1987
Skills
- Office management
- Staff management
- Administration support
- Billing management
- Accounts Payable
- Payroll
- Data Entry
- Microsoft Excel
- MS Office
- Email management
- Calendar management
- Workflow coordination
- Documentation control
- Performance monitoring
- Verbal communication
- Client relations
- Receptionist
- Office coordination
- Time management
- Prioritisation
- Vendor negotiation
- Complaint resolution
- Verbal communication
- Staff leadership
- Correspondence management
- Complaint resolution
- Calendar management
- Billing management
- Accounts management
Additional information
O'Level in Maths English Science Geography Childcare, City & Guilds Book-keeping and accounts level 1, City & Guilds Book-keeping and accounts level 2, City & Guilds Sage Level 1, City & Guilds Sage Level 2, AAT Level 2 Covering ECR FRA Ethics Cash Management and Accounting Work Skills, AAT Level 3 Covering Auditing Drafting Financial Statements Management Accounting Personal Taxation and Business Taxation, Past experience in payroll monthly weekly and by weekly runs
Certification
- AAT levels 1-4
Timeline
Office Manager
Ames Air-conditioning Ltd
10.2015 - 02.2025
A-Level or equivalent - Finance/administration
Barstable Comprehensive School