Michelle Boughton
Ely,Cambridgeshire
Summary
A confident, highly organised and motivated individual with extensive experience in customer-facing, administrative and managerial roles. I bring strong communication skills, a calm and supportive manner, and a natural ability to create welcoming, well-run environments. My background in team leadership, stock management, event organisation and pastoral care makes me well suited to a Library Assistant role, where attention to detail, approachability and efficiency are essential.
Overview
31
31
years of professional experience
Work History
Director & Finance officer
Fields End Water Ltd
01.2006 - Current
- Oversee day‑to‑day office operations, ensuring efficient administrative workflows and high standards of organisation.
- Manage filing systems, document control and confidential record‑keeping.
- Coordinate staff schedules, meetings and internal communications across the business.
- Handle purchasing, supplier relationships and ongoing budget monitoring.
- Provide front‑of‑house support, welcoming visitors and responding to enquiries.
- Support recruitment processes and staff onboarding.
- Process invoices, purchase orders and supplier payments in line with financial controls.
- Assist with payroll preparation, including timesheet checks and seasonal staffing adjustments.
- Reconcile bank accounts, PDQ systems and cash floats.
- Support year‑end accounts preparation and audit documentation.
- Holiday Park & Fishing Lakes
Nanny / Childcare Provider
Mrs R Budenberg
05.2004 - 05.2008
- Provided full-time childcare for school-aged children, supporting homework, reading and creative activities.
- Encouraged literacy, independent learning and structured routines.
- Organised daily schedules, school runs, and extracurricular activities.
- Maintained a safe, nurturing and stimulating environment.
- Communicated regularly with parents regarding progress and wellbeing.
- Suffolk
Restaurant Manager
The Regatta Restaurant
06.2003 - 04.2004
- Managed a high-volume restaurant serving up to 200 covers per night.
- Led staff recruitment, rotas and training.
- Oversaw customer service, reservations, and front-of-house operations.
- Handled payroll, banking, supplier negotiations and stock control.
- Ensured compliance with health and safety and local council requirements.
- Aldeburgh
General Manager
The George
05.2002 - 06.2003
- Played a key role in launching a new restaurant, later awarded Les Routiers Dining Pub of the Year.
- Managed staff, suppliers, events, advertising and customer service.
- Oversaw cellar work, bar operations, payroll and contract administration.
- Cavendish
Merchandiser / Assistant Buyer
Aquascutum & John Lewis Partnership
08.2001 - 05.2002
- Ran the buying office and managed a team of two clerks.
- Coordinated training, performance reviews and development programmes.
- Liaised with suppliers, branches and warehouses.
- Organised conferences, seminars and travel arrangements.
- Controlled purchasing budgets and analysed sales data.
Assistant Buyer – Clocks & Watches
John Lewis Partnership
02.1999 - 10.2000
- Managed stock, orders and supplier relationships with major brands.
- Produced monthly trading reports for senior leadership.
Buyer's Clerk – Men’s & Children’s Wear
John Lewis Partnership
10.1996 - 02.1999
- Coordinated stock control and allocation for 25 stores.
- Processed orders, organised deliveries and attended trade fairs.
Assistant Manager
06.1995 - 10.1996
- Managed merchandising, stock control and staff interviews.
- Produced employee performance reports.
Education
History of Design & Fashion Diploma -
Metropolitan University
Manchester01-1994
A-levels - Sociology, History of Art
Centre for Sixth Form Studies
Cambridge01-1992
Seven GCSEs -
Runton Hill School
Norfolk01-1990
Skills
- Sage & Dext Accountancy and book keeping software
- Microsoft Office
- RSA Typing (Intermediate)
- BIS Buying Information System
- SO2 stock control system
- Duke of Edinburgh Bronze & Silver
References
Available upon request.
Hobbies and Interests
I enjoy reading fiction & biographies, walking in the Lake District and Cornwall, renovating my home, and spending time with friends and family going to music and live sporting events. I play golf and pickle ball weekly.
Training
- Negotiating Skills
- Manager as a Leader
- Time Management
- WSET, Level 2 Wine Course, Grade A
Timeline
Director & Finance officer
Fields End Water Ltd
01.2006 - Current
Nanny / Childcare Provider
Mrs R Budenberg
05.2004 - 05.2008
Restaurant Manager
The Regatta Restaurant
06.2003 - 04.2004
General Manager
The George
05.2002 - 06.2003
Merchandiser / Assistant Buyer
Aquascutum & John Lewis Partnership
08.2001 - 05.2002
Assistant Buyer – Clocks & Watches
John Lewis Partnership
02.1999 - 10.2000
Buyer's Clerk – Men’s & Children’s Wear
John Lewis Partnership
10.1996 - 02.1999
Assistant Manager
06.1995 - 10.1996
History of Design & Fashion Diploma -
Metropolitan University
A-levels - Sociology, History of Art
Centre for Sixth Form Studies
Seven GCSEs -
Runton Hill School