Richard Oxtoby
Longfield,KENT
Summary
"Hi, I am Richard. I am a process and systems driven Payroll Manager, with experience in both SME and large corporate environments. I have a passion for sustainable business practices and helping others become the best version of themselves”.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work History
Trainee Electrician
First Choice Services (UK) Ltd
London
03.2025 - Current
- Shadowed qualified electricians to understand electrical installation, repair and maintenance tasks.
- Assisted with electrical installations, including lighting, switches and sockets.
Electrical Student
Able Skills Construction Training
Dartford, Kent
09.2024 - 02.2025
- NVQ in Electrical Installations, inc. 18th Edition Regulations (Level 2 & 3)
- Distinctions in electrical science principles and related mathematical calculations.
- Adept at wiring of power and lighting circuits.
- Performed testing, fault-finding and resolution.
- Accomplished at conduit and trunking in PVC and steal.
- Practical assessments in all, including hotel design project.
Payroll Student
The Chartered Institute of Payroll Professionals (CIPP)
Solihull, Remote
07.2024 - 08.2024
- Started CIPP Recognition of Prior Learning Payroll Management Certification (Level 3)
Payroll Manager
A4G Accountants
Sevenoaks, Kent
01.2022 - 07.2024
- Successful implementation of board strategy to increase profits using 5 key business ‘values' based on KPI's.
- 'Black Box Thinking' review meetings, for system and process changes.
- Implementation of changes, reducing payroll re-runs and errors from 20% to under 1% over 6-months.
- Worked diligently and tirelessly during lockdown to provide current legislative HMRC guidance for all clients, including HMRC advice for furlough payments and business support.
- Overseeing change of payroll systems and furlough process.
- Implementing furlough calculation ‘templates' and process, whilst meeting monthly payment deadlines for 350+ SME businesses.
- Sales, marketing, billing, and financial reporting duties to Head of Payroll
- Team Leader and Development Manager for 2 Payroll Co-Ordinator’s and several offshore Payroll Specialists.
- Tax Protection Scheme Manager practice insurance for clients, including annual marketing and quotes.
Payroll Co-Ordinator
A4G Payroll
New Ash Green, Kent
01.2018 - 01.2022
- Sales, billing, marketing and financial reporting, systemised process documented with team training, overseeing the employee payroll processes.
- Dealing with client complaints and errors, HR and auto-enrolment advice and pensions (inc. NEST, Smart, The Peoples Pension, Royal London, Scottish Widows, Aviva)
- Running team review meetings, responsible for 350+ for SME businesses with less than 100 employees.
- All employee payroll and CIS functions, monthly CIS process efficiencies and systems overhaul.
- Amalgamating client base following acquisition of two other accountancy firms.
Education
Higher National Diploma - Computing & Mathematics
Sheffield Hallam University
Sheffield 01.1997 - 01.2000
A-Levels - Geography & Maths
Gravesend Grammar School
Gravesend, Kent 01.1994 - 01.1996
GCSEs - 8 at Grade A-C (inc. Maths, Science, English)
Gravesend Grammar School
Gravesend, Kent 01.1991 - 01.1994
Skills
- Problem Solving - an analytical and pragmatic approach in finding effective solutions for client and business issues Client query resolution with ownership, accountability, and responsibility
- Systems & Processes - a strong aptitude for designing and optimising systems and processes, utilising my analytical mindset to identify inefficiencies and implement streamlined solutions that enhance productivity
- Client Service - a history of successful sales and client introductions Integration of new clients to the business, and implementation of services provided Client relationship building and client care
- Technology - advanced Excel and Word knowledge (LinkedIn badge for top 5% of 28m excel users) Knowledge of Microsoft Office software C computer programming Accountancy, bookkeeping, payroll, and media software literate including Sage, Xero, Quickbooks, BrightPay, GoProposal, GoCardless, AccessPay Suite, AutoEntry, ApprovalMax, Dext
- Communication - good at communicating verbally and in writing to all levels of clients, colleagues, or management Oration in front of large audiences is not my strong suit but aiming to improve that
- Debt Management - advanced credit control and billing knowledge with 15 years' experience Effective debt resolution and reduction Implementation of billing process changes
- Project Management - organisational and planning attributes used to successfully resource and implement business finance and software projects, to key deadlines
ATTRIBUTES
Key Attributes: Integrity & Resilience
+Attributes: Accurate, Analytical, Efficient, Innovative, Logical, Methodical, Organised, Practical, Pro-active, Productive, Resourceful, Self-Motivated.
-Attributes: Impatience & Oration
Timeline
Trainee Electrician
First Choice Services (UK) Ltd
03.2025 - Current
Electrical Student
Able Skills Construction Training
09.2024 - 02.2025
Payroll Student
The Chartered Institute of Payroll Professionals (CIPP)
07.2024 - 08.2024
Payroll Manager
A4G Accountants
01.2022 - 07.2024
Payroll Co-Ordinator
A4G Payroll
01.2018 - 01.2022
Higher National Diploma - Computing & Mathematics
Sheffield Hallam University
01.1997 - 01.2000
A-Levels - Geography & Maths
Gravesend Grammar School
01.1994 - 01.1996
GCSEs - 8 at Grade A-C (inc. Maths, Science, English)
Gravesend Grammar School
01.1991 - 01.1994
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