Micheal Nkatiah Acheampong
Croy,london
Summary
Highly dependable professional with expertise in transport safety, securement techniques, and long-distance driving. Demonstrates a strong commitment to punctuality and reliability while optimising passenger experience through meticulous attention to detail. Dedicated to ensuring safe and efficient transportation operations, with a focus on delivering exceptional service standards.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Driver
Go-Ahead
Croydon, City of London
08.2024 - Current
- Performed daily vehicle inspections to ensure safety.
- Maintained vehicle cleanliness for a professional appearance.
- Adhered strictly to traffic laws, reduced risk of accidents.
- Provided reliable service as a result of meticulous attention to detail.
- Followed route schedules, improved punctuality.
- Followed safe driving practices for safety of fellow travellers and passengers.
- Inspected vehicle and maintained road worthiness, carrying out periodic checks and requesting repairs.
- Stayed calm in emergency driving situations, prioritising safety of passengers and other drivers.
Delivery driver
Tesco PLC
Croydon, City of London
05.2023 - 07.2024
- Resolved customer complaints effectively, restoring trust in the service provided.
- Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
- Ensured safety by regular vehicle inspections and maintenance.
- Communicated effectively with dispatch team to ensure timely deliveries.
- Maintained vehicle cleanliness for a professional appearance.
- Partook in training sessions regularly improving knowledge of safety protocols and procedures.
- Interpreted maps effectively, following written and verbal directions as required to navigate optimal delivery routes.
Delivery driver assistant
Butterfly Enterprise
Croydon, London
01.2021 - 09.2022
- Maintained safety standards for protection of goods during transit.
- Kept vehicle clean to uphold professional image.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
- Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
- Selected most appropriate route, accounting for weather and road closures.
- Safely loaded and unloaded packages with zero material damage.
- Adhered strictly to delivery schedules, maintaining punctuality across all assignments.
Customer assistant
British Petroleum
Northampton, Northamptonshire
03.2018 - 12.2021
- Cross-sold related products at the point of purchase boosting overall sales volumes.
- Participated actively in staff meetings contributing valuable insights towards improving store performance.
- Maintained a clean, organised workspace for the efficient operation of checkout area.
- Collaborated efficiently with team members to maintain smooth store operations.
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
- Operated till systems smoothly, streamlining check-out process for customers.
- Provided fast checkout service with high levels of customer care and transaction speed.
- Maintained sales floor stock levels through consistent monitoring and regular replenishments.
- Deep cleaned shopfloor to uphold strong hygiene and presentation standards.
- Carried out regular quality checks to ensure displayed products were in good, saleable condition.
Education
Bachelor of Arts - Business Management and Entepreneurship
Middlesex University
London 09.2021 - 06.2023
GCSEs - English
Northampton College
Northampton 09.2019 - 06.2020
GCSEs - Maths
Northampton College
Northampton 09.2019 - 06.2020
Skills
- Punctuality and reliability
- Energetic work ethic
- Passenger experience optimisation
- Strategic forward planning
- Strong written communication
- Team Leadership
- Problem-solving
- Telephone skills
Timeline
Driver
Go-Ahead
08.2024 - Current
Delivery driver
Tesco PLC
05.2023 - 07.2024
Bachelor of Arts - Business Management and Entepreneurship
Middlesex University
09.2021 - 06.2023
Delivery driver assistant
Butterfly Enterprise
01.2021 - 09.2022
GCSEs - English
Northampton College
09.2019 - 06.2020
GCSEs - Maths
Northampton College
09.2019 - 06.2020
Customer assistant
British Petroleum
03.2018 - 12.2021
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