Michael LUCKY Knight
Manchester,United Kingdom
Summary
Dependable and proficient worker with broad experience having worked under pressure in busy fast pace settings. Highly adept with many transferrable skills and experience. Currently seeking a role to develop and gain more skills whilst being a valuable team player.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
MSK Planning Co-ordinator
Bupa Health UK
2024.06 - 2026.04
- Pro-actively maintaining and managing clinician schedules in line with MSK Remote Services including Blua, Physioline and APP services.
- Efficiently adjust plans and clinicians resources in response to changing priorities and demands whilst working to tight deadlines.
- Effectively liaise with the Resource Planner and Operational Management teams to ensure service demands and targets are achieved weekly.
Healthcare advisor
Bupa UK
2017.04 - 2024.06
- Professionally advised customers/patients on Bupa's protocols to assist with private healthcare needs.
- Effectively communicated and relayed vital information to senior medical professionals.
- Assisted developing patient outcomes and treatment processes
- Continuously met and exceeded KPIs.
Language & Cultural Assistant/ Teaching Assistant
Pio Baroja Primary School
Madrid, Spain
2016.10 - 2018.05
- Planned and coordinated cultural activities, workshops and events for students and parents.
- Identified, interpreted, and categorised language patterns to maintain meaning for the students.
- Proofread completed translations to catch and fix punctuation, grammatical and translation errors from Spanish to English and English to Spanish.
Education
Bachelor of Arts - Television and Radio (Media Studies)
University Of Salford
Salford 2011.09 - 2014.06
Certificate of Higher Education - Spanish
Manchester Spanish Institute
Manchester 2021.03 - 2022.03
Skills
- Fast Learner
- Ability to Work Under Pressure
- Proven ability to communicate effectively
- Good time management and task handling
- Excellent Team Player
- Adaptability
- Basic Data Analytics
- Rapport Building
- Advanced Computer Literate
- Administrative Skills
- Customer Service
- Problem solving
- Active Listening
Languages
English
Spanish
Portuguese
Timeline
MSK Planning Co-ordinator
Bupa Health UK
2024.06 - 2026.04
Certificate of Higher Education - Spanish
Manchester Spanish Institute
2021.03 - 2022.03
Healthcare advisor
Bupa UK
2017.04 - 2024.06
Language & Cultural Assistant/ Teaching Assistant
Pio Baroja Primary School
2016.10 - 2018.05
Bachelor of Arts - Television and Radio (Media Studies)
University Of Salford
2011.09 - 2014.06