Michael Selio
Cardiff ,South glamorgan
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
10
10
years of professional experience
Work history
Supervisor/Teamleader
Coop food store
Cardifd
2013.12 - 2024.01
- Maintained clean, organised working areas to create positive, productive environments with minimal risk.
- Maintained documents and records to comply with internal policies and external regulations.
- Increased team productivity through effective staff planning, coordination and task delegation.
- Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
- Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
- Identified operational problems and proposed solutions to management, improving service efficiency.
- Dealt with customer complaints and rectified product and service issues.
- Coached team members through new or difficult workflows.
Education
GCSEs -
Fitzalan high school
CardiffSkills
- Customer service
- Employee management
- Motivational communication
- Team supervision
- Inventory oversight
- Inspiring leadership
Timeline
Supervisor/Teamleader
Coop food store
2013.12 - 2024.01
GCSEs -
Fitzalan high school