Summary
Overview
Work history
Education
Skills
Timeline
OperationsManager

Michael Raynor

Nottingham,Nottinghamshire

Summary

I began with my current employer 13 years ago as a trainee surveyor and worked my way through the company to achieve the position of Operations Manager, with many years of experience under my belt.

I'm diligent, hard working and loyal with a positive attitude.

I am currently managing a team of 25 field staff with whom i have a great rapport.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

26
26
years of professional experience
5
5
years of post-secondary education

Work history

Operations Manager

Asbestos Consultants Europe Ltd
Bristol, Somerset
12.2010 - Current


  • Produce Asbestos Management Plans and associated Registers.
  • Keep employees motivated and work with Human Resources on training needs, including reviewing and authorising technician and surveyor training documentation.
  • Manage and maintain field staff appraisals, defining and acknowledging personal goals, training needs and reporting on performance
  • Undertake technical audits where appropriate and necessary; their completion and the upkeep of appropriate schedules for company procedures.
  • Monitor cross check audit surveys and respective schedules produced by Operations.
  • Log and investigate customer complaints and complete non conformity reports.
  • Visit customer sites to deal with complaints and other related issue, resolving all customer queries by liaising with staff and senior managers where necessary.
  • Deliver high quality services including surveying, air monitoring and bulk analysis as and when required.
  • Review and approve equipment needs.
  • Handle non-contract enquiries, pricing jobs and sending quotes as and when required.


Asbestos removal operative

Cabot Thermals
Bristol, Somerset
01.2010 - 12.2010

Asbestos removal operative on many sites including Bristol Royal Infirmary and Bristol University.

Asbestos removal operative

Trinitas
London
01.2008 - 01.2010

Asbestos removal Operative on various sites including Shell Tower, Ford car plant in Romania.

Spa manager

Art of Life Day Spa
Playa De La Arena, Tenerife
08.2005 - 12.2008

Running of day to day operations for Spa in Hotel in Tenerife.

Venepuncturist

National Blood Service
Nottingham, Nottinghamshire
10.1998 - 07.2005

Trained as a qualified Venepuncturist for the National Blood Service to be able to aquire blood dontaions.

Education

GCSEs -

South wolds Comprehensive school
Keyworth
08.1980 - 06.1985

Skills

P402

P403

P404

P405

IPAF - Mobile vertical, Mobile boom

IOSH Managing Safely

Emergency first aid at work certificate

PASMA

CSCS



Timeline

Operations Manager

Asbestos Consultants Europe Ltd
12.2010 - Current

Asbestos removal operative

Cabot Thermals
01.2010 - 12.2010

Asbestos removal operative

Trinitas
01.2008 - 01.2010

Spa manager

Art of Life Day Spa
08.2005 - 12.2008

Venepuncturist

National Blood Service
10.1998 - 07.2005

GCSEs -

South wolds Comprehensive school
08.1980 - 06.1985
Michael Raynor