Dedicated individual with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals.
Overview
21
21
years of professional experience
Work History
Consultancy & CDM Manager
Beech Group Ltd
Birkenhead , Wirral
08.2021 - Current
Responsible for the site management of long term on-going projects at Jaguar Land Rover including the fulfilment of Principle Contractor duties under the CDM 2015 regulations.
Accountable for the management and development of Asbestos consultancy services, to include accountability for pipeline growth and effective mobilisation of new and existing contracts to exceed the budgetary targets.
Responsible for the smooth implementation of projects to secure the health and safety of individuals impacted by the work. Responsible for the strategic management of the customer account based on the core competencies of technical consultancy, accurate forecasting, proactive planning, and excellence in customer service.
As the Consultancy Manager, a key role is to ensure a ‘turn-key’ service offering, through co-operation, communication, and co-ordination with other departmental managers. In addition, the Consultancy Manager is also to ensure, through co-operation, planning and execution, a ‘best in class’ service.
Head of Account Management
Lucion Services
Manchester, North West & Yorkshire
10.2020 - 08.2021
Accountability for the performance of all managed accounts within the area, ensuring growth, revenue and profitability are all aligned with the companies goals.
Monitoring the performance of all accounts (e.g. Service delivery, KPIs, QHSE, Financial Performance) making management actions to maintaining revenue & profit levels.
Accountable for debt cycle of managed accounts within the area, and acting upon any aged debt requirements with the credit control team.
Directly responsible for managing larger, key accounts, within the area
Providing assistance to the bids team with technical / pricing elements of tender responses
Establishing budgets with the Client and Company, proactively managing existing accounts to meet the monthly revenue target requirements of the area
Working with the Area and Accounts Directors implementing account management strategy
Regional Manager
Lucion Services
Chester, Cheshire
04.2018 - 10.2020
Accountability for the redevelopment of the Chester Office, appointing an Operations Manager and demonstrating key attributes in order to build a solid reputation.
Ensure the business RACI is followed and adhered to.
Maintain strategic customer relationships which support all account management activities and ensure customer retention.
Plan, prepare and deliver presentations, ensuring that all team members represent the company in a good light.
Responsible for the management of the overdue debt report (i.e. clients with overdue payments) to reduce the days’ sales outstanding debt position to agreed business metrics.
Actively participate in the development of sales and marketing collateral (including references and case studies), strategic management plans and new products/services
Obtain purchase orders prior to undertaking works and raise purchase orders in a timely manner.
Operations Manager
Lucion Services
Chester, Cheshire
09.2017 - 04.2018
Overall responsibility fir the redevelopment of the Chester Office.
Chair internal Technical Meetings.
Complete staff appraisals and create a personal development plan for each team member.
Organise and complete interviews.
Plan, manage, coordinate and monitor resource levels.
Ensure all tasks are scheduled / completed to meet the clients KPI’s as required.
Review and approval timesheets, and monitor annual leave.
Assist the Technical Manager with the on-going authorisation of staff.
Complete disciplinary hearings.
Complete the technical review of all reports, approve and send to the client.
Manage sickness and absence in accordance with internal policies and procedures, working with the HR Team where appropriate.
Technical Manager
Bradley Environmental Consultants
St. Asaph , Denbighshire
09.2015 - 08.2017
Reporting to the Commercial Director, the main responsibility involved the operational management of a small team of asbestos site analysts, surveyors, laboratory analysts and administrators with a proactive development of the existing team in including auditing, training and performance management.
Accountability for kit maintenance, and ensuring all items are calibrated in accordance with the relevant HSE guidance documents.
Training and development of staff, including site auditing ensuring all audit paperwork is completed in accordance with in-house quality procedures.
Chairing Technical Meetings.
Approving timesheets and overtime.
Interviewing candidates.
Adhering to all UKAS requirements.
Presenting bi-monthly departmental review meetings to the directors.
Asbestos Consultant
Bradley Environmental Consultants
St. Asaph , Denbighshire
01.2014 - 09.2015
Complete all asbestos survey types in all sectors in accordance with HSG:264 The Survey Guide.
Complete all levels of Analytical Management in accordance with HSG:248 The Analyst Guide.
Train and audit staff members.
Use demonstrable experience to showcase skills to new employees.
Keep in line with monthly quality requirements.
Participate and complete the quarterly RICE scheme.
Work away from home in other areas of the UK at the demand of the business.
Complete the technical review of reports and issue to the client.
Asbestos Surveyor & Analyst
ESG Ltd
Bretby , Derbyshire
01.2005 - 12.2013
Complete all asbestos survey types in all sectors in accordance with HSG:264 The Survey Guide.
Train and develop skills in order to gain the P403 & P404 qualification.
Complete all levels of Analytical Management in accordance with HSG:248 The Analyst Guide.
Train and mentor new employees.
Trainee Asbestos Consultant
AOH Ltd
Chester , Cheshire
03.2002 - 12.2004
Train and learn all disciplines of the industry.
Assist the Office Manager with on site surveys and report writing.
Learn and complete Bulk Analysis.
Compile paper reports and assist administration with the overall report production.
Learn, develop and carry out Analytical Monitoring.
Build relationships with contractors.
Education
NVQ Level 3 - Engineering
Deeside College
Chester
GCSEs -
Hawarden High School
Flintshire
Skills
P402, P403, P404,P405 &W504
CDM Qualified Person - (SMSTS)
Contract Law & Management
Asbestos in Soils - (CAR-SOIL)
UKATA New Operative Course
Performance Management Certification
Timeline
Consultancy & CDM Manager
Beech Group Ltd
08.2021 - Current
Head of Account Management
Lucion Services
10.2020 - 08.2021
Regional Manager
Lucion Services
04.2018 - 10.2020
Operations Manager
Lucion Services
09.2017 - 04.2018
Technical Manager
Bradley Environmental Consultants
09.2015 - 08.2017
Asbestos Consultant
Bradley Environmental Consultants
01.2014 - 09.2015
Asbestos Surveyor & Analyst
ESG Ltd
01.2005 - 12.2013
Trainee Asbestos Consultant
AOH Ltd
03.2002 - 12.2004
NVQ Level 3 - Engineering
Deeside College
GCSEs -
Hawarden High School
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