Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Oakes

Bolton,Lancashire

Summary

Detail-oriented Operational Support Officer with strengths in management and incident response. Ensures safety and compliance through effective monitor within the teams to maintain a secure environment while supporting the rehabilitation process.

Overview

37
37
years of professional experience

Work History

Operational Support Officer

HMP Risley
risley, Cheshire
03.2024 - Current
  • As an operational support grade , i help to play a key role in supporting the smooth and safe running of the prison.
  • Executed security checks and searches at the gate.
  • Participated in night duties to ensure safety and security of the prison estate. in which i am part of a team that maintains the well running and safety of the estate while the prison is in the patrole state.

Team Leader

Bolton Cares
Bolton, Greater Manchester
08.1989 - 02.2024
  • As the Team Leader i was supporting people in their own homes; the people had a range of needs including learning disability, autism, and mental health needs. Some of the people who used the services also had significant physical health and personal care needs and many presented with behaviours that challenge services.

My responsibilities included

· Staff support and supervision

· Rota management

· Working with people with varied needs

· Helping people live more independently and undertake life enhancing activities.

· Working with care managers and health colleagues to implement and support plans.

· Personal Care as required.

· Connecting with the community

· Partnership working

Education

GCSEs -

Lancaster Greaves Secondary Modern School
Lancaster
01-1982

Skills

  • Staff supervision
  • Incident reporting
  • Risk assessment
  • Rota management
  • Policy implementation
  • Conflict resolution
  • Team Leadership
  • Active listening
  • Empathy and understanding

Timeline

Operational Support Officer

HMP Risley
03.2024 - Current

Team Leader

Bolton Cares
08.1989 - 02.2024

GCSEs -

Lancaster Greaves Secondary Modern School
Michael Oakes