Summary
Overview
Work history
Education
Skills
Timeline
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Michael Musoke

Croydon,Surrey

Summary

Law and Business graduate with strong experience in fast-paced customer-focused environments. Demonstrates strong analytical skills, attention to detail, and ability to work under pressure while adhering to strict procedures and regulations. Excellent communication abilities developed through legal studies and customer service roles. Committed to safety, reliability, and delivering high standards of service with a collaborative approach to teamwork.

Overview

6
6
years of professional experience

Work history

Student advisor

UOP General Legal Advice Clinic
Portsmouth, Hampshire
09.2024 - 04.2025


  • Adhered to strict confidentiality protocols to safeguard and accurately store client information.
  • Collaborated with other student advisors, part of the University of Portsmouth Legal Advice Clinic, to assist in addressing our clients legal matters and providing them with legal advice tailored to their matter.
  • Conducted both in-person and telephone interviews to communicate with our client and provide legal advice about their matter.
  • Worked alongside other student advisors under the supervision of a practising solicitor.

Legal Work Experience

Biscoes
Portsmouth, Hampshire
03.2025 - 03.2025
  • Shadowed qualified solicitors across different departments as part of my legal work experience e.g. Litigation and Corporate.
  • Assisted with case file organisation and document preparation under supervision.
  • Gained practical insight into the day-to-day operations of a law firm.
  • Observed client consultations and witnessed solicitor and client interactions.
  • Developed deeper understanding of legal procedures, client care standards, and professional conduct.

Cashier

Costco Wholesale
Croydon
11.2021 - 08.2023
  • Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
  • Maintained excellent client satisfaction by providing professional, courteous customer service.
  • Educated customers on promotions, offers and special events to enhance product sales.
  • Displayed and restocked merchandise by following brand guidelines.
  • Performed accurate cash counts at store opening and closing.

Engineering and Business

General Electrics
Gillingham, Kent
04.2021 - 04.2021
  • Worked collaboratively with team members to present a presentation confidently with strong communication skills and complete projects for the business.
  • Carried out tasks and other projects on Excel and Word.
  • Carried out decision-making in various real-life business situations.
  • Demonstrated good listening skills and shown initiative to solve problems and not afraid to ask for help when needed.
  • Virtual Work Experience

Customer Assistant

Croydon Boxing Gym
Croydon, CRY
02.2019 - 05.2020
  • Handled cash and card payments, managing accurate and efficient daily balancing and cashing up through inputting data into Excel.
  • Maintained clean sales floor, straightening and facing merchandise for visually-appealing displays.
  • Implemented company policies and procedures, including health, safety and security.

Education

Diploma of Higher Education - Business

Harris Professional Skills Sixth Form
South Norwood, CRY

Law with Business LLB (Hons) - Law with Business

University of Portsmouth
Portsmouth
09/2022 - 08/2025

Skills

  • Ability to work under pressure
  • Following procedures and regulations
  • Written and verbal communication
  • Adaptibility
  • Critical analytical skills
  • Effective team collaboration
  • Attention to detail
  • Strong problem-solving skills
  • Customer service skills
  • Professional work ethic


Timeline

Legal Work Experience

Biscoes
03.2025 - 03.2025

Student advisor

UOP General Legal Advice Clinic
09.2024 - 04.2025

Cashier

Costco Wholesale
11.2021 - 08.2023

Engineering and Business

General Electrics
04.2021 - 04.2021

Customer Assistant

Croydon Boxing Gym
02.2019 - 05.2020

Diploma of Higher Education - Business

Harris Professional Skills Sixth Form

Law with Business LLB (Hons) - Law with Business

University of Portsmouth
09/2022 - 08/2025

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Michael Musoke