Michael Mcginley

Successfully ran a village pharmacy catering for all pharmaceutical needs. Covered both this branch and Beeston branch fulfilling prescriptions, giving verbal advice where needed or requested.

Formed excellent relationships with other health care professionals especially local surgeries

• Maintained optimum prescription volume and consistently meet daily and quarterly objectives.
• Led store team four by example, demonstrating approachable customer service whilst maintaining professional standards.
• Organised and managed workflows of technicians, including prescription preparation, medication management and safety controls.
• Provided excellent levels of service in line with standards and achieved high customer satisfaction ratings.
• Delivered range of professional pharmacy services including emergency prescriptions, vaccinations , BP checks and SAM.

Ran a busy, challenging high volume(approx 10000 items/month) city centre pharmacy in Nottingham for nineteen(19) years. Attended to all pharmaceutical needs in a timely professional manner. I am proud of the way I led our team to become a trusted, esteemed part of the local community. In addition I have a proven track record of providing additional enhanced professional services including flu, NMS, PQS and regularly attaining target of 400 MURs(when available)

Among many attributes I brought to my branches were

• Gave timely and accurate advice to healthcare professionals and patients.
• Led store team of seven by example, demonstrating approachable customer service whilst maintaining professional standards.
• Built strong team relationships with patients, surgeries and other healthcare professionals.
• Trained and mentored high-performing pharmacy support technicians.
• Expanded pharmacy capability of store teams through targeted training and development.
• Maintained optimum prescription volume and consistently meet daily and quarterly objectives.
• Provided excellent levels of service in line with standards and achieved high customer satisfaction ratings.
• Managed teams by overseeing hiring, training and professional growth of employees.