Michael Kavanagh
Salisbury,Wiltshire
Summary
An Electrical Installation student who is a dedicated and motivated individual seeking an electrician apprenticeship to build on the skills learned and pursue a long-term career in the electrical field. With experience in joinery, over 6+ years in retail and a short-term career in IT, I have developed strong problem-solving, technical and customer service skills. I am highly organised, punctual and focused on maintaining safety and efficiency in all tasks. I am eager to to apply and transfer my skills, as well as learn new ones, in the hope of becoming a skilled and reliable electrician.
Overview
9
9
years of professional experience
Work history
Sales Assistant
Screwfix
Salisbury, Wiltshire
05.2021 - 06.2025
- Learnt about new products quickly; including trade-specific items like cable types, plug and wall sockets, pipes and thermostats, providing comprehensive guidance to customers and tradespeople
- Conducted daily stock checks to manage stock levels accurately.
- Delivered exceptional after-sales service, encouraging repeat business.
- Built strong relationships with regular tradespeople for repeat business.
- Assisted customers with product selection for optimal satisfaction.
Workshop assistant
Raynsford Joinery Limited
Salisbury, Wiltshire
07.2023 - 04.2024
- Supported workshop activities; such as assisting in the planning and constructing of bespoke furniture for kitchens, bathrooms and living rooms and the delivery of furniture, ensuring timely project completion
- Monitored stock levels regularly, preventing shortages during peak times.
- Provided assistance to Workshop Manager for smooth operations.
- Contributed to customer satisfaction with quick resolution of workshop-related queries.
- Maintained clean workshop environment, ensuring optimal work conditions.
- Demonstrated proficiency in using hand and power tools, enhancing workshop productivity.
IT Help Desk Adviser (Volunteer)
Salisbury 6th Form College
Salisbury, Wiltshire
04.2017 - 06.2017
- Assisted college students in the installation and general maintenance of smart devices and computers/laptops; including Google Hubs, Modems, routers, overhead projectors, etc.
- Collaborated with team members to help troubleshoot and resolve device connection issues using smart devices and computer software
- Maintained detailed records of installations made, repairs made and overall maintenance activities
- demonstrated excellent service for students and teachers when addressing their enquiries concerns, as quickly and as promptly as possible
- Participated in training to help me excel in my knowledge of smart electrical devices suited to a college/school environment
- learned and then applied proper safety procedures to contribute to personal and teacher/student safety during installations and device repairs
Car Park Attendant
Loomis
Salisbury, Wiltshire
08.2016 - 03.2017
- Facilitated vehicle flow by managing traffic control and parking in assigned area
- Regular maintained car park machinery; including exit barriers with registration readers, ticket paying machines and ticket entry machines
- Acted as point of contact for confused, distressed, or lost members of public.
- Eased anxiety in members of public by acting as authority figure.
- Maintained safe, secure environments through careful risk assessments.
Education
A-Levels - IT and Communications BTEC
Salisbury 6th Form College
Salisbury /2014 - /2016
GCSEs -
Wyvern Secondary School
Salisbury /2009 - /2014
City & Guilds Level 2 Diploma - Electrical Installation
Wiltshire College
Salisbury, Wiltshire 09.2024 -
Skills
- A basic understanding of Electrical cable installation, bending conduit pipes, fitting sockets and switches and installing lighting and power circuits including ring and radial circuits
- A basic understanding of Health and Safety in the workplace; including common workplace hazards and risks, conducting basic risk assessments, legal responsibilities regarding health and safety legislation, etc
- The demonstration of impeccable customer service skills; including 6 years in customer service roles such as a Sales Assistant, Trolley Host and IT Help Desk Adviser
- An astute attention to detail; including the understanding for safety protocols when dealing with electricity, following guidelines wherever possible and maintaining a safety-conscious mindset
- An eye for problem solving; years working hands on with technology has contributed to my positive outlook for troubleshooting and perseverance
- Effective time-keeping skills
- Drivers License (5 years)
Timeline
City & Guilds Level 2 Diploma - Electrical Installation
Wiltshire College
09.2024 -
Workshop assistant
Raynsford Joinery Limited
07.2023 - 04.2024
Sales Assistant
Screwfix
05.2021 - 06.2025
IT Help Desk Adviser (Volunteer)
Salisbury 6th Form College
04.2017 - 06.2017
Car Park Attendant
Loomis
08.2016 - 03.2017
A-Levels - IT and Communications BTEC
Salisbury 6th Form College
/2014 - /2016
GCSEs -
Wyvern Secondary School
/2009 - /2014
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