Michael Hoyle

• Check vehicle readiness before daily grocery deliveries.
• Deliver groceries to members of the public with care and accuracy.
• Drive routes safely, deliver on time, and update records promptly.
• Solve delivery and customer issues while keeping service moving.
• Represent the company professionally as a visible point of contact.
• Maintain appearance and uniform standards to reflect company expectations.
• Follow GDPR rules when handling customer data.

• Achieved RPS certification to ensure safety compliance to process regulated medical waste daily.
• Handling medical waste in line with site procedures and segregation rules.
• Emptying medical waste trailers for secure processing and onward dispatch.
• Using the incinerator
• Dealing with medical waste
• Emptied trailers of medical waste for safe disposal
• Weighing 770l bins for processing
• Accepting waste in and sending waste offsite
• GDPR compliant
• ensuring paperwork is correctly filled in and signed off then complete certificates of destruction and sent them to the clients due to the nature of the medical waste we received in from governing bodies

• Answered incoming calls, providing assistance to clients and customers
• Managed customer bookings for services and appointments, ensuring accuracy and satisfaction
• Coordinated job assignments to optimise service delivery timelines
• My duties included:

• Managed inventory storage and retrieval processes
• Selected and prepared orders for delivery to customers
• Delivered marketing materials to potential customers across locations
• Assisted with physical tasks on construction sites
• NHS porter collecting and supplying theatre instruments and bedding to wards and theatres, also opted to do call out on a night

• food production activities in warehouse setting
• labourer on building sites
• cleaning operative
• refuse collector
• maintenance technician

Where I completed the secondary school curriculum

• Business studies was a pass there wasn't an actual grade for that subject
• maths grade g
• english G
• science g
• reason my scores was poor was because i was moving from school to school and never completed a full year in school due to being in care and moved about alot.