Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Fyfe

Edinburgh

Summary

I am an eager and enthusiastic individual, I enjoy growing my skill-set and expanding my knowledge wherever possible. I attended Jordanhill School for 13 years, achieving advanced higher qualifications, then pursued my business management career with Edinburgh Napier University. From this I have developed core business principles within : operations, finance, human resources, marketing, entrepreneurship and leadership. Enforced by my work history, I've developed core skills such as: team-building , communication and adaptability. I'm ready to utilise my academic knowledge and practical skills within a professional setting to aid business objectives and drive operational success. Offering strong interpersonal and communication skills with keen ability to engage with diverse customers. Knowledgeable about maintaining clean and organised work environment, ensuring smooth operations. Ready to use and develop customer service, multitasking, and teamwork skills in [Desired Position] role.

Overview

3
3
years of professional experience

Work History

Bartender

Cabaret Voltaire
Edinburgh
10.2023 - Current
  • Maintained a clean and organised bar, enhancing customer satisfaction.
  • Managed stock levels efficiently, preventing shortage during peak hours.
  • Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
  • Resolved customer complaints promptly to maintain good relationships.
  • Trained new staff members effectively, ensuring top-notch service standards were maintained.
  • Created an inviting atmosphere through friendly interaction with customers.
  • Developed rapport with regular patrons fostering a loyal customer base.

F&B assistant

Radisson RED
Glasgow, Glasgow City
06.2023 - 09.2023
  • Enhanced customer satisfaction by providing fast and efficient service.
  • Served customers with professionalism, resulting in repeat business.
  • Managed cash transactions accurately for trustworthy financial operations.

Barback

Brewhemia
Edinburgh
03.2023 - 06.2023
  • Ensured smooth operation of the bar with stocking and replenishing supplies.
  • Transported kegs, cases, rubbish; helped maintain an organised workspace.
  • Delivered excellent customer service with a positive attitude and friendly demeanour.
  • Prevented stock shortages with timely inventory management tasks at peak hours.

Nightclub Staff

Shanghai Nightclub
Edinburgh
09.2022 - 12.2022
  • Experience working in a high-pressure environment.
  • Assisted with event setup and breakdown, ensuring timely start and end of events.
  • Ensured safety of club customers by performing regular checks around the premises.

Store assistant

Pizza Hut
Glasgow, Glasgow City
11.2021 - 04.2022
  • Processed transactions swiftly to reduce customer waiting time.
  • Handled complaints efficiently, ensuring customer satisfaction.
  • Arranged displays attractively, driving impulse purchases.

Education

BA (HONS) Business Management - Business Management

Edinburgh Napier University
Edinburgh
09.2022 -

Jordanhill School
Glasgow, Glasgow City

Skills

  • Data Analysis
  • Analytical Skills
  • Risk assessment
  • Adaptability
  • Problem-solving mindset
  • Eagerness to learn
  • Financial reporting

Timeline

Bartender

Cabaret Voltaire
10.2023 - Current

F&B assistant

Radisson RED
06.2023 - 09.2023

Barback

Brewhemia
03.2023 - 06.2023

Nightclub Staff

Shanghai Nightclub
09.2022 - 12.2022

BA (HONS) Business Management - Business Management

Edinburgh Napier University
09.2022 -

Store assistant

Pizza Hut
11.2021 - 04.2022

Jordanhill School
Michael Fyfe