Michael Casey-Gillman
LONDON,Greater London
Summary
Accomplished professional with a strong background in communication excellence, visionary thinking, and cross-functional coordination. Proven expertise in contract procurement, risk assessments, and customer relationship management. Adept at individual instruction and risk identification, with a keen understanding of cultural awareness and customer service. Committed to leveraging skills to drive organisational success and enhance customer satisfaction.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work history
Research and PhD Programme Manager
University College London
London
09.2014 - Current
- Provided a one-on-one student experience, from the student application to the student welcome.
- Worked directly with PhD applicants to ensure their application process was as streamlined as possible, ensuring applicants were always in contact with DPU staff, as necessary.
- Aligned all research project activities for maximum impact, ensuring that the DPU received as much value for money as possible; more than £15M generated to the DPU for research purposes over the course of dozens of projects I submitted.
- Ensured regulatory compliance in all aspects of research programme management processes, in alignment with UCL Research Services.
- Improved team efficiency by fostering a collaborative work environment, working consistently amongst our staff and PhD students to ensure PhD students felt an inclusive environment.
Education
Bachelor of Arts - History
University of Southern California
Los Angeles 09.1998 - 06.2002
Skills
- Communication excellence
- Visionary thinking
- Cross-Functional coordination
- Contract procurement
- Risk Assessments
- Individual instruction
- Risk identification
- Customer relationship management
- Cultural awareness
- Customer Service
Affiliations
- Hiking
- Travel planning
- City life
Timeline
Research and PhD Programme Manager
University College London
09.2014 - Current
Bachelor of Arts - History
University of Southern California
09.1998 - 06.2002
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