Michael Burclaff

Strategic Account Lead for a flagship Tier 1 banking client - Assignment overviews below:

Universal Bank – Group Data Architecture – Enterprise Data Model Strategy: Snr Product Manager (Jul'23 - Ongoing)

• Definition of strategy and product roadmap for clients enterprise data models, targeting the common logical and semantic design and governance of data solutions, implementing strategic data modelling tooling, and a semantic Utility to support Graph Ontologies, GenAI and Agentic AI usecases
• Coordinated the baselining of >130 enterprise logical data models to support the design and implementation of high priority Data Products, Analytical customer journeys, Master Data Management services and Data Quality Issues resolution
• Execution of strategic data modelling tooling POC, including vendor selection, procurement and MVP implementation
• Definition and implementation of forward and reverse engineering processes to support implementation of, and migration to, strategic Data Solutions. Ensuring control by design and change controlled end-to-end data modelling processes
• Re-design and implementation of the clients Business Information Model, re-defining a common semantic meaning, utilising GenAI to define c.10k business terms and map to c.200k business data elements across high priority business processes and reports
• Implementation of Enterprise Data Modelling semantic utility to support Data Fabric utility, enabling the provisioning of high quality, well described, controlled and where required automated and re-usable data products

Universal Bank – Group DAO – Refinery Strategy: Delivery Lead (Mar'22- June'23)

• Partnered with clients Data & analytics Office to successfully design their enterprise data platform strategy. A +5yr roadmap focussing on the consolidation and uplift, of existing infrastructure and services, to a federated enterprise data platform and scaled services; utilising industry-leading data capabilities
• Lead the current state analysis of >10 global business lines, functions and services, documenting the current cost, FTE, capability, technology, location and consumption of analytical data services – identifying a potential of >$400m, in annualised cost save opportunities
• Lead the delivery of the data sourcing POC to confirm the target state capability requirements and benefit opportunity, substantiating the potential for 50% reductions in costs, effort and elapsed time
• Lead the drafting of the ‘Platform Rationalisation Framework', an operating model for the transition of target state, implementing end-to-end execution governance for the assessment and demise of the legacy estate

Universal Bank – Wholesale DAO – Customer Strategic Data Products: Product Delivery Lead (Feb'21-Mar'22)

• Product Delivery Lead, directly managing a global team of 7, and responsible for the end-to-end product development and onboarding of 6 usecase solutions for wholesale Client services for client exits sign-of-life reports & Customer 360 MVP
• Sourcing of >100 trusted data sources to enrich strategic data products across the Party, Account & Product data domains across all commercial & corporate clients with Investment Banking, Markets and Securities products and services
• Ownership of complex data sharing requests, and data privacy assessments, requiring highly sensitive data spanning >60 jurisdictions, triggering >200 assessments and approvals

Universal Bank – Global Banking – Data & Analytics Office – Correspondent Banking Insights & Internal Audit Response: Lead BA & PM (Aug'19–Mar'21)

• Design and implementation of end-to-end framework and insights tool to identify and manage the clients pseudo customer risk. Utilising transaction monitoring to identify and assess potential Corresponding Bank clients, Money Service Businesses & Third-Party Payment Provides
• Drafting and submission of Internal Audit closure papers for board-level review, leading to its successful de-escalation.

Other Engagements included:

• Tier 1 Universal Bank – IT PPM PMO – Governance & Reporting - Strategic Transformation (Snr BA).
• Tier 1 Universal Bank – Client Data Services – Client Outreach & KYC – BI & Op Model Transformation (Lead BA).

Senior Consultant, leading teams to deliver change solutions and managed services for financial institution clients; assignments included

• Tier 1 Universal Bank – Commercial Management PMO - Group Legal (PMO/ BA).

• Tier 1 Investment Bank (NY - secondment) – CCAR reporting – Axiom SL (Business Analyst).

• Tier 1 Investment Bank - EMIR Delegated Reporting (BA).

• Leading Broker & Post Trade Services - Group Operational Risk - Transformation BA.

• 6Sigma projects – assistant to departmental black-belt, and team member for both DMAIC and DFSS projects.

• Data analytics & Reporting –implemented customer focused KPI's and provided analysis to guide strategic decisions for the EMER-A service function TOM.

Retail leadership experience