MICHAEL BRAHAM
Wolverhampton
Summary
Energetic individual with flair for customer interaction and deep appreciation for jewellery craftsmanship. Skilled in building strong client relationships and demonstrating product knowledge. Ready to contribute to sales growth and customer satisfaction.
Overview
25
25
years of professional experience
Work history
Jewellery Salesperson
Self-employed
Wolverhampton
01.2015 - 05.2026
- I was self employed manufacturing and selling on Etsy for around 10 years I had good feedback my name on Etsy was michaellionel jewellery.
- Stayed current on delivery terms, warranties and specific product information to best serve customers.
- Advised customers about available products matching stated desires.
- Reviewed warranties and returned items to check validity and damage.
- Set up fresh displays and restocked goods for customer purchase.
- Supervised visitor purchases to detect and prevent theft.
Chocolate Maker
Magna Chocolate Factory
Wolverhampton
01.2002 - 01.2003
- I was working in the factory making chocolate eggs.
- Was on the spinners putting chocolate in the moulds.
- Then putting the moulds in to the case.
- Then clicking the case on to the spinners that's it all day.
Sorting Clerk
Royal Mail
Wolverhampton, WLV
01.2001 - 01.2003
- Delivered incoming mail to agreed drop-off points with efficiency and commitment to customer service.
- Sorted and distributed all incoming mail and courier bundles for scanning, exceeding service level agreement expectations.
- Assisted and supported loading bay duties regarding mail transportation.
- Kept up to date with post office dispatch systems including current domestic and international postage rates.
Education
Some College (No Degree) - Silverware Advanced Craft
University of Central England
Birmingham 07.1995
Some College (No Degree) - Silverware Craft
University of Central England
Birmingham 07.1995
Skills
- Returns handling
- Luxury goods packaging
- Brand awareness promotion
- Time management proficiency
- Fashion trend insight
- Photo-Editing for online listings
- Knowledge of metals
- Jewellery design concepts
- Familiarity with gemstones
- Maximising profit margins
- Jewellery repair basics
- Price negotiation
- Order fulfillment
- Self motivated
- Product photography
- Repair coordination
- Jewellery cleaning
Timeline
Jewellery Salesperson
Self-employed
01.2015 - 05.2026
Chocolate Maker
Magna Chocolate Factory
01.2002 - 01.2003
Sorting Clerk
Royal Mail
01.2001 - 01.2003
Some College (No Degree) - Silverware Advanced Craft
University of Central England
Some College (No Degree) - Silverware Craft
University of Central England