Scarlett Squires
Brightin,Sussex
Summary
Driven individual with keen eye for detail and passion for customer service. Skilled in communication and sales techniques, cultivated through previous roles in retail and customer-facing positions. Aims to enhance client experience and boost sales performance through personalised and professional service.
Overview
5
5
years of professional experience
Work History
Jewellery Salesperson
F.Hinds
Exeter, Devon
07.2024 - Current
- Handled customer expectations professionally, anticipating and addressing needs and desires.
- Recommended and provided personal advice on pieces of jewellery based on customer needs and preferences.
- Prepared orders for customers with wrapped, bagged and boxed items.
- Collaborated with team members to enhance store performance.
- Ensured safe storage of valuable items, maintaining security at all times.
- Set up counter and organised stands for merchandise display areas to attract attention of prospective customers.
Guest Relations Team Member
IKEA
Exeter, Devon
06.2021 - 09.2023
- Processed transactions for smooth checkout experiences.
- Operated till efficiently, ensuring quick processing of purchases.
- Resolved customer complaints regarding product returns professionally and effectively.
- Responded to telephone and in-person requests for information.
- Helped customers obtain specialised help for refunds and exchanges.
Secretary
Squires Roofing
Exeter, Devon
02.2020 - 05.2021
- Updated files and records with precise system navigation.
- Facilitated efficient communication by managing correspondence via post and email.
- Improved client relationships through professional telephone etiquette.
- Scanned and uploaded documents into digital filing system.
- Performed data entry tasks; ensured accurate record keeping within the company database.
Education
English Language
University of Brighton
Brighton 01.2023 -
A-Levels - English Language, Law, Religious Education
Exeter College
Exeter 01.2021 - 01.2023
GCSEs -
St Lukes Highschool
Exeter, Devon 01.2016 - 01.2021
Skills
- Customer Service
- Returns
- Inventory database software
- Technical writing
- Interpersonal communication
- Loss prevention awareness
- Stock replenishment
- Retail software navigation
- Stock counting
- Email management
- Payment Processing
- Fast typing speed
- Call handling
Timeline
Jewellery Salesperson
F.Hinds
07.2024 - Current
English Language
University of Brighton
01.2023 -
Guest Relations Team Member
IKEA
06.2021 - 09.2023
A-Levels - English Language, Law, Religious Education
Exeter College
01.2021 - 01.2023
Secretary
Squires Roofing
02.2020 - 05.2021
GCSEs -
St Lukes Highschool
01.2016 - 01.2021
Similar Profiles
Charley FreemanCharley Freeman
Sales assistant at F.Hinds JewellersSales assistant at F.Hinds Jewellers
Nicola RobertsNicola Roberts
Land surveyor at ACAD Mapping LtdLand surveyor at ACAD Mapping Ltd
Elena FazzinoElena Fazzino
Veterinary Receptionist at IVC EvidensiaVeterinary Receptionist at IVC Evidensia
Adam AltisAdam Altis
Assistant Golf Professional at Bulls Eye Country ClubAssistant Golf Professional at Bulls Eye Country Club
Dimitris MichalisDimitris Michalis
Jewellery salesperson at jewelzJewellery salesperson at jewelz