Michael Bargh
Flimby,Cumbria
Summary
Dynamic Machinery Sales professional skilled in cultivating strong customer relationships through consistent communication and tailored solutions. Manages lead generation and problem resolution, ensuring customer satisfaction and loyalty. Collaborates with aftersales teams to address queries swiftly and effectively.
I have clean full UK driving licence
Overview
23
23
years of professional experience
Work History
Machinery Sales
Carrs Billington
07.2017 - Current
- Overseeing my designated trade area. Keeping in regular contact with customer via farm calls, telephone, email and WhatsApp. This helps me create lead generation, to increase my awareness of their current farming policies and offer any solutions regarding current and potential future purchases.
- Built and maintained courteous and effective working relationships including working closely with suppliers to quote the correct machine for the customers' requirements.
- Attended multiple training events/days locally and nationally
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Currently using CRM and online sales orders making it extremely efficient to keep records of customer contacts.
- Working closely with our aftersales teams to resolve any customer queries quickly and efficiently.
- Completing sale transactions, keeping in touch with the workshop and customer as the machines are getting prepared, then following through with the finance paperwork and handover.
Machinery sales manager
Carrs Billington
09.2023 - 01.2026
- Led sales team towards achieving quarterly/annual targets.
- Guided sales team through challenging negotiations, securing deals that met both client and company objectives.
- Monitored competitor activity, adapting strategies to maintain competitive advantage and market leadership.
- Utilised CRM software to track sales performance, customer interactions.
- Responsible for the yard, Managing logistics to organising transport/delivery and liaising with the 10 other sites with in the business.
- Built a close relationship with machinery auctions to assist in selling out used machines.
Construction Labourer
Various
01.2016 - 06.2017
- Loaded and unloaded equipment, tools and materials from vehicles.
- Removed site rubble and waste to maintain clear, safe working areas.
- Performed site clean-up, keeping construction area tidy, organised and hazard-free.
Parts Advisor
Lloyd LTD
06.2007 - 01.2016
- Ordered parts from suppliers based on Service Department and customer requests.
- Maintained an organised and clean parts department, ensuring easy access and retrieval of stock.
- Developed sound knowledge of different parts through ongoing training and development.
- Liaised between customers and mechanics, ensuring clear communication of parts requirements and availability.
- Managed trade and retail counter, providing expert product knowledge on different brand parts to highlight and compare benefits and features.
Retail Sales Assistant
Penrith Tool Hire
06.2005 - 06.2007
- Managed stock levels on the shop floor, replenishing items to maintain availability.
- Processed sales transactions accurately, handling cash and card payments efficiently.
- Gained extensive knowledge of products to assist customers in buying the correct product for there task.
Apprentice Electrician
G D & M Dunglinson LTD
06.2003 - 06.2005
- Installed electrical wiring into commercial and Agricultrial buildings
- Assisted with electrical installation tasks, gathering tools and components to support job preparations.
Education
GCSEs - GCSE
Ullswater communtiy college
Penrith01-2003
Skills
- Customer relationship management
- Logistics management
- CRM software utilization
- Lead generation
- Negotiation strategies
- Financial documentation
- Problem resolution
- Effective communication
- Client engagement
- Product knowledge
- Communication skills
- Problem-solving
- Willingness to learn
- Calm under pressure
- Active listening
- Customer focused
- Health and safety awareness
- Deadline management
Timeline
Machinery sales manager
Carrs Billington
09.2023 - 01.2026
Machinery Sales
Carrs Billington
07.2017 - Current
Construction Labourer
Various
01.2016 - 06.2017
Parts Advisor
Lloyd LTD
06.2007 - 01.2016
Retail Sales Assistant
Penrith Tool Hire
06.2005 - 06.2007
Apprentice Electrician
G D & M Dunglinson LTD
06.2003 - 06.2005
GCSEs - GCSE
Ullswater communtiy college