Mian Ahsan Naeem
Glasgow
Summary
Detailed Sales Manager with expertise overseeing successful revenue streams and recognizing areas for improvement. Looking for new sales-oriented role where hard work and dedication will be highly valued. Customer-orientated, strategic-thinking sales professional with over 9 years of experience in facilitating relationships, developing partnerships and amplifying profit channels.
Overview
15
15
years of professional experience
Work History
Sales Executive
EE
Glasgow
08.2024 - Current
- Achieved and surpassed sales targets consistently, contributing significantly to the company's growth and profitability.
- Resolved customer issues and complaints with quick-thinking problem-solving.
- Listened intently to customers to identify upselling opportunities.
- Followed brand guidelines to provide consistent customer experience.
Sales manager
The legacy printing
04.2017 - 05.2024
- Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
- Identified and qualified new sales prospects to continually meet targets.
- Achieved exceptional client satisfaction feedback and ratings.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
- Analyzed sales to identify top-performing products.
- Optimized sales methods to best engage, acquire and retain customers.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
Team supervisor & Trainer
The resourcse group
01.2014 - 11.2016
- Trained new team members with positive reinforcement and respectful, motivational coaching.
- Coached team members through new or difficult workflows.
- Supported team to overcome new challenges by forecasting knowledge and skills gaps.
Customer service executive
Mindbridge
10.2011 - 04.2012
- Resolved complaints with proactive problem-solving and analysis.
- Responded to customer queries and provided excellent customer service.
- Provided professional and helpful support to new and existing clients.
Education
A-Levels - Business Studies
Nova quest
Pakistan05.2013
Skills
- Customer-orientated
- Strategic-thinking
- Business development
- Sales techniques
- Customer Service
- Sales expertise
- Excel proficiency
- Salesforce
References
References available upon request.
Hobbies and Interests
- Sports
- Sketching
Timeline
Sales Executive
EE
08.2024 - Current
Sales manager
The legacy printing
04.2017 - 05.2024
Team supervisor & Trainer
The resourcse group
01.2014 - 11.2016
Customer service executive
Mindbridge
10.2011 - 04.2012
A-Levels - Business Studies
Nova quest