Raymond Santamaria

I have worked in retail for the past 15 years and am still currently working at NEXT Retail with most of those years being as a manager. I have amassed a great wealth of knowledge and experience over this time. Having worked in four different stores in various positions it only demonstrates my desire to improve myself and move up the management ladder in a short period of time. Being a conscientious manager I am effective at managing and leading teams, managing retail operations and promoting merchandise to increase profits. I am focused on maximising productivity and increasing customer base. I believe exceptional customer service is essential to retail success. I am self motivated, dedicated and a hard working individual. I take pride in my work and I'm always leading my example. A great manager is only as good as the team he/she works in and I believe in having a highly trained and motivated team as it is essential in achieving targets, compliances and consistent standards. I'm a manager driven to apply a strong work ethic and motivational skills to achieve targets, as well as employees and customer satisfaction. I am familiar with managing a range of personalities. Experience with standalone stores as well as those in shopping centre environment.

I enjoy sports and outdoor activities, I enjoy Arts and creativity. My hobbies include, writing, painting and athletics. I am an FA qualified UEFA C license Coach coaching at a Grassroots Club. As well as Coaching, I volunteer as the Club Secretary and have been doing this role since 2019.