Mia Robertson
Hamilton,South Lanarkshire
Summary
Dedicated professional with expertise in child development theories and child behaviour management. Demonstrates resilience under pressure and excels in lesson and activity planning, ensuring adherence to health and safety procedures. Skilled in record-keeping and childhood development reporting, fostering strong parent and caregiver relations. Committed to advancing a career focused on enhancing educational experiences for children.
Compassionate individual with extensive experience working with children in early years setting. Develops and maintains strong partnerships with parents and carers to facilitate day-to-day caring of children. Committed to making positive impact on young people's lives.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work history
Early years practitioner
Hamilton College
Hamilton, South Lanarkshire
2024.08 - Current
- Arranged nursery room according to activity needs, maximising space usage efficiently.
- Facilitated educational games to improve cognitive abilities in young learners.
- Served as Key Person for 8+ children.
- Facilitated educational games to improve cognitive abilities in young learners.
- Provide secure and nurturing environment to children
- Prepared nutritious snacks and meals to promote healthy eating habits among children.
- Observed and recorded child behaviour to identify developmental issues.
- Conducted interactive circle time sessions to boost confidence levels amongst shy children with Book Bug sessions
- Safeguarded children appropriately, escalating concerns to senior staff.
- Managed classroom behaviour through positive reinforcement.
- Prepare activities to promote mental, physical and social development
- Provided emotional support to distressed children, ensuring a comforting environment.
- Responded quickly during emergencies or accidents, guaranteeing child safety at all times.
- Worked collaboratively with colleagues whilst preparing reports on each child's development.
- Built strong rapport with parents during pick-up and drop-off times encouraging open communication about child's progress.
- Assisted in the planning of outdoor activities, promoting physical fitness in children.
- Followed health and safety guidelines meticulously, maintaining a safe environment for children.
- Implemented creative play activities for enhancing children's imaginative abilities.
- Conducted risk assessments for activities to uphold Health and Safety.
- Monitored interactions within group settings, encouraging sharing and cooperation to facilitate positive socialisation.
Early years practitioner
St Elizabeth Nursery
Hamilton, South Lanarkshire
2023.11 - 2024.07
- Prepared nutritious snacks and meals to promote healthy eating habits among children.
- Developed children's language skills by organising regular storytelling sessions.
- Provided emotional support to distressed children, ensuring a comforting environment.
- Ensured cleanliness of play areas after each use, maintaining high hygiene standards at all times.
- Encouraged social development with group play and interaction.
- Integrated new students into the existing groups smoothly reducing separation anxiety.
- Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.
- Implemented Safeguarding Procedures to monitor and protect children.
- Coordinated age-appropriate activities to enhance learning development, including art, music and physical pursuits.
Customer Service Assistant
Ascensos
Motherwell, North Lanarkshire
2021.08 - 2023.11
- Managed time efficiently during peak hours to limit customer waiting periods.
- Upheld company policies and procedures consistently for maintained standards of operation.
- Provided exceptional levels of customer service consistently; creating loyal customers .
- Demonstrated excellent problem-solving skills when dealing with complex customer issues.
- Showcased strong communication skills when explaining promotions or discounts to customers .
- Improved customer relations by managing customer complaints effectively.
- Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
- Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Answered customer telephone calls promptly and improved on-hold wait times.
Education
HNC - Childhood Practise
Glasgow City College
Glasgow, Glasgow City 2022.09 - 2023.08
Certificate of Higher Education - Business Studies
Holy Cross High School
HamiltomCertificate of Higher Education - English
Holy Cross High School
HamiltonCertificate of Higher Education - History
Holy Cross High School
HamiltonNational 5 - Cake Craft
Holy Cross High School
HamiltonNational 5 - English
Holy Cross High School
HamiltonNational 5 - Maths
Holy Cross High School
HamiltonNational 5 - Business Management
Holy Cross High School
HamiltonNational 5 - History
Holy Cross High School
HamiltonSkills
- Record-keeping
- Resilience under pressure
- Child development theories
- Child behaviour management
- Health and safety procedures
- Childhood development reporting
- Parent and caregiver relations
- Lesson and activity planning
Affiliations
- I enjoy meeting up with friends and going to the gym a few times per week
Accomplishments
Book Bug Leader
References
References available upon request.
Timeline
Early years practitioner
Hamilton College
2024.08 - Current
Early years practitioner
St Elizabeth Nursery
2023.11 - 2024.07
HNC - Childhood Practise
Glasgow City College
2022.09 - 2023.08
Customer Service Assistant
Ascensos
2021.08 - 2023.11
Certificate of Higher Education - Business Studies
Holy Cross High School
Certificate of Higher Education - English
Holy Cross High School
Certificate of Higher Education - History
Holy Cross High School
National 5 - Cake Craft
Holy Cross High School
National 5 - English
Holy Cross High School
National 5 - Maths
Holy Cross High School
National 5 - Business Management
Holy Cross High School
National 5 - History
Holy Cross High School