Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
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Mia Paterson

Mia Paterson

MONKTON

Summary

I have gained valuable experience working in fast-paced environments where delivering excellent customer service is a top priority. I thrive as part of a team, consistently contributing to ensure we provide the best possible experience for every customer. I take pride in being a dedicated and hardworking individual with a friendly, approachable manner and a can-do attitude. I am always willing to take on any task required to support the team and the business.


Joining your company would provide an exciting opportunity to further develop my skills and knowledge within a reputable and established organization. I am confident that I would be a valuable asset to your team and would thrive in a dynamic working environment.


I would be happy to attend an interview or complete any additional assessments as required. Thank you for considering my application—I look forward to the opportunity to speak with you further.

Overview

3
3
years of professional experience

Work history

Waiting Staff/Barista

Bello Luca Coffee and Gift Shop
Kilmarnock
09.2023 - 05.2025
  • Serve customers by taking orders and preparing high-quality drinks in a timely manner.
  • Manage high-volume orders during peak hours while maintaining service quality.
  • Ensured stock levels are appropriately maintained for smooth operations.
  • Handle cash transactions and reconcile daily takings to ensure financial accuracy.
  • Maintain café cleanliness whilst preparing orders to promote a pleasant environment.

Waiting Staff

Central Park Diner
Ayr
09.2022 - 08.2023
  • Greeting and serving customers to ensure a welcoming atmosphere.
  • Taking orders accurately to enhance efficiency.
  • Preparing drinks and desserts to meet customer preferences.
  • Maintaining stock levels to guarantee product availability.
  • Ensuring cleanliness of restaurant area for optimal guest experience.
  • Handling cash transactions with precision and accountability.

Education

Scottish Qualifications Certificate - English National 5, Geography National 5, Business Studies National 5, English Higher, Physical Education National 5, Geography Higher, Mathematics National 5, Biology National 5, History National 5, Chemistry National 5

Queen Margaret Academy
Ayr, South Ayrshire

Skills

  • Team player
  • Multitasking
  • Timely and punctual
  • Barista training
  • Quick learner
  • Positive attitude under pressure

Accomplishments

Say It Out Loud Award - Mental Health Ambassador 2022-2023

Certificate of Excellence – Administration and IT 2021-2022
Certificate of Commendation - History 2021-2022

Certificate of Excellence - Spanish 2020-2021


Timeline

Waiting Staff/Barista

Bello Luca Coffee and Gift Shop
09.2023 - 05.2025

Waiting Staff

Central Park Diner
09.2022 - 08.2023

Scottish Qualifications Certificate - English National 5, Geography National 5, Business Studies National 5, English Higher, Physical Education National 5, Geography Higher, Mathematics National 5, Biology National 5, History National 5, Chemistry National 5

Queen Margaret Academy
Mia Paterson