Dedicated professional with a strong focus on hospitality and customer service excellence. Demonstrates outstanding customer service skills, adept at handling customer feedback, and managing sections efficiently. Known for creativity, excellent memory recall, and the ability to remain calm under pressure. Strong problem-solving abilities combined with flexibility, teamwork, and time management skills enhance team collaboration and sales promotion efforts. Committed to delivering exceptional service while pursuing opportunities for career advancement in the hospitality industry.
During my time so far within this company I have also worked in three more of their other restaurants.
I have worked in The Buck, in Bangor On Dee, The CarniBoar, Wrexham and The Croes Howell, Wrexham. All of these restaurants are connected and i have helped out in them all when they needed it. I have helped with events, such as BBQ's, Funerals or Birthday party's. I always volunteer to help out if they need. I have made lots of new friends whilst working within this company and met so many people. I have the same job role in each restaurant, however its nice to learn how each restaurant does things different and it builds up my experience.
Bronze Wrexham ambassador award.
Head girl during High school, this helped build my leadership skills and boosted my confidence.
First Aid training during college.
One big accomplishment:
During college, I had the amazing opportunity to volunteer abroad with my entire class on a 9-day trip to Tenerife. We worked with a local organisation called the Atlantic Whale and Dolphin Foundation (AWDF), which is dedicated to protecting marine life. As part of this experience, I had the chance to go out on boats to observe whales and dolphins in their natural habitat, which was incredible.
In addition to the marine conservation work, we also spent time supporting a local animal shelter. I worked closely with K9 Tenerife, a dog shelter that rescues and rehomes abandoned dogs. I visited the shelter nearly every day to walk and care for the dogs. As part of our volunteering, each of us was assigned a project to contribute to the cause, mine focused on fundraising for K9.
On my final day, I visited several popular tourist areas to collect donations and raise awareness for the shelter. It was an amazing feeling to know that I could make a real difference, not just through hands-on help but also by gathering resources to support the shelter’s ongoing work. I loved being able to contribute to such a meaningful cause and support the welfare of these animals.
UK driving license