Mia Hughes

• Offered personalised assistance to pregnant, elderly and passengers with disabilities.
• Demonstrated in-flight safety regulations presentation to passengers.
• Prepared and submitted flight reports regarding issues or concerns to management.
• Promoted and sold duty-free goods to passengers.
• Served food and beverages to over 200 passengers per flight, consistently complying with airline health and safety standards.
• Addressed questions and resolved issues and complaints.
• Ensured smooth running of the cabin, serving as a facilitator between cabin crew and cockpit.
• Followed company regulations and rules to promote a safe environment for travellers and employees.
• Participated in pre-flight meetings to comprehend duty and position of flight attendants during flight.
• Conducted pre-flight aircraft checks, verifying placement and proper working order to maintain the highest levels of on-board security.
• Greeted passengers upon boarding and exiting aircraft.
• Maintained tidy area to support cleanliness and quality standards.
• Regularly monitored cabin throughout flight to verify security.
• Maintained calmness and composure during emergency situations.
• Administered first aid on passengers experiencing medical emergencies.
• Facilitated open on-board communication, delivering regular announcements on behalf of the captain to update passengers on schedule changes.
• Directed passengers to assigned seats and provided pre-flight instructions.
• Responded to passenger and mechanical emergencies in the appropriate manner.
• Distributed supplies such as headphones and blankets to passengers.
• Reassured passengers during turbulent flights and during unavoidable delays.

• Maintained high standards of service in fast-paced dining and drive-through settings, serving a high number of
• Operated fast food preparation tools to prepare items to specifications.
• Performed cleaning duties to prevent accidents in dining and food preparation areas.
• Maintained high standards of cleanliness to create a safe, welcoming and positive customer experience.

customers daily.

• Effectively operated kitchen equipment, such as fryers and grills, consistently adhering to hygiene and safety regulations.
• Maximised sales, simultaneously serving customers face-to-face while managing online orders.
• Set up cash drawers, verifying adequate change was available for smooth running of shift.