Wiolettta Marek
Welling,United Kingdom
Summary
Dedicated and adaptable professional with extensive experience in elderly care, proficient in Microsoft Office and Outlook. Demonstrates exceptional skills in elderly engagement, care plan adherence, and medication management. Adept at operating hoisting equipment, providing mobility support, and managing daily errands. Committed to delivering high-quality care through effective meal preparation, housekeeping, and long shifts. Career goal: to continue enhancing the quality of life for the elderly through compassionate and comprehensive support.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Live-In Carer and Care Worker
Natural Health, Beauty, and Wellbeing Promoter
London, United Kingdom
05.2020 - 02.2025
- Provide comprehensive daily living support, including personal care, dressing, feeding, mobility assistance, and companionship to clients including those with dementia and Alzheimer's disease.
- Ensure safety, privacy, and dignity while helping clients maintain independence and live a life of choice.
- Perform daily compact single-use catheter care and maintain hygiene.
- Assist to wear a CPAP mask.
- Administer medication, assist with GP/hospital visits, and maintain hygiene and care routines.
- Collaborate with healthcare professionals to create and adjust care plans, ensuring optimal well-being.
- Manage household chores, including cleaning, laundry, meal preparation.
- Support clients emotionally and physically, engage in light conversation, reading, watching, encourage, and assist with recreational activities to enhance quality of life.
- Support the bedridden elderly.
- Help with mobility around the house using a wheelchair and a commode.
Help to run family business
Firma Budowlana Marek, Wioletta Marek
Bielsko Biala
01.2012 - 01.2023
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and clear communications.
Groups & London Meetings Sales Executive
Edwardian London Management Services
London, United Kingdom
10.2017 - 10.2019
- Help to achieve group revenue, profit, and customer satisfaction goals by following strategies to increase group sales.
- Maximise room sales by professional and efficient handling of bookings from the initial enquiry through to completion.
- Manage bedroom enquiries via all channels in a timely and professional manner.
- Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak times.
- Delivered engaging sales presentations at industry events to attract potential customers and partners.
- Analysed industry and competitor trends to enhance sales strategy.
- Streamlined sales process to enhance operational efficiency and productivity.
Cluster Reservations Sales Agent
Jumeirah Carlton Tower and Lowndes Hotels
London, United Kingdom
11.2007 - 10.2017
- Manage bedroom enquiries via all channels in a timely and professional manner.
- Manage arrival reports check, no-shows, late cancellations and book-outs.
- Maximise the occupancy and opportunities for up-selling of room rates.
- Ensure all complaints are dealt with in a timely and professional approach.
- Manage the rates reconciliation and commission check.
- Departmental trainer.
Education
BA (Hons) - Tourism and Recreation
School of Economics
Associate's Degree - Hospitality Management
Hotel Industry
NCFE Cache, Level 1 Certificate - Health, Social Care, and Children's and Young People's Settings
Skills
- Microsoft Office
- Outlook
- Adaptability in various scenarios
- Elderly engagement
- Care plan following
- Comfortable with long shifts
- Housekeeping
- Mobility support
- Daily errand support
- Meal preparation
- Hoisting equipment operation
- Medication management
Languages
Polish
English
Certification
- Coaching Certificate, Doktor Miłość, 12/01/24.
- Change Your Life Now Coaching - Mindfulness, Love and Compassion, Doktor Miłość, 12/01/23.
- Structogram Training System Certification Level 2 & 3, IBSA Institut für Biostruktur-Analysen AG, 12/01/22.
- Disclosure and Barring Service (DBS) Certificate, 12/01/19.
References
References available upon request.
Timeline
Live-In Carer and Care Worker
Natural Health, Beauty, and Wellbeing Promoter
05.2020 - 02.2025
Groups & London Meetings Sales Executive
Edwardian London Management Services
10.2017 - 10.2019
Help to run family business
Firma Budowlana Marek, Wioletta Marek
01.2012 - 01.2023
Cluster Reservations Sales Agent
Jumeirah Carlton Tower and Lowndes Hotels
11.2007 - 10.2017
NCFE Cache, Level 1 Certificate - Health, Social Care, and Children's and Young People's Settings
- Coaching Certificate, Doktor Miłość, 12/01/24.
- Change Your Life Now Coaching - Mindfulness, Love and Compassion, Doktor Miłość, 12/01/23.
- Structogram Training System Certification Level 2 & 3, IBSA Institut für Biostruktur-Analysen AG, 12/01/22.
- Disclosure and Barring Service (DBS) Certificate, 12/01/19.
BA (Hons) - Tourism and Recreation
School of Economics
Associate's Degree - Hospitality Management
Hotel Industry
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