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Overview
Work history
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OLUWATOSIN IDIAPE

Northampton,Northamptonshire

Summary

A highly competent professional with over 9 years of experience in administrative and support roles, Business management who performs a variety of office management, and operational and administrative services. An individual who can be trusted with confidential projects. Skilled at multi-tasking and maintaining strong attention to details self-starter and quick learner with solid work esthetic Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level business management and administrative worker position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Compassionate and reliable team member with impressive work ethic. Committed to improving health and wellbeing by facilitating exceptional levels of care. Proactive and friendly communicator with superb rapport-building skills. Attentive personal care worker skilled in helping home-bound clients. Diligent about following treatment plans, updating documentation and maintaining healthy environments. Strengths include time management, organisation and multitasking. Caring individual with strong motivation to deliver exceptional patient care and assistance. Committed to going extra mile to assist needs of patients. Flexible with in-home and hospital setting. Dependable professional with vast training in providing care for patients in assisted living healthcare, nursing homes and adult daycare centers. Master in bathing, grooming and feeding patients. Aiming to ease and provide comfort to sustain well-being.

Overview

14
14
years of professional experience
7
7
years of post-secondary education

Work history

Live in Carer and support worker

AVENTUS CARE
Northampton, NORTHAMPTONSHIRE
03.2023 - Current
  • I lead group activity programmes to support independence and encourage community inclusion.
  • I monitor individuals' progress, continuously updating and adjusting care plans to meet health and well-being needs.
  • I assist with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
  • Applied mobility assistance knowledge to safely ambulate patients in varying elevations and obstacles.
  • I accompany clients to medical or dental appointments, grocery shopping, and errands.
  • I provide on-call assistance to elderly care patients 24/7.
  • I operate bed hoists and transfer boards to assist patients with their daily routines.

Domiciliary home care worker

NOBILIS CARE GROUP
Kettering, Northamptonshire
01.2023 - 03.2023
  • Responsible for assisting patients with learning disabilities
  • Promote healthier living choices to improve the well-being of clinically obese patients.
  • Administered medication and kept comprehensive records.
  • Upheld safety and hygiene standards to reduce incidents and accidents.
  • Conducted risk assessments and checked fire alarm systems.
  • Completed laundry, ironing and dry cleaning.
  • Ensure extremely high standards for patients
  • Built trusting relationships with a wide variety of patients with complex needs
  • Focus on personal hygiene, mental stimulations, and patients' overall well-being
  • Providing support, care, and social needs to individuals with complex needs within their own homes
  • Providing daily care and ensuring the service users have a good quality lifestyle.
  • Hoovered and tidied rooms with keen eye for detail.
  • Nurtured service users' confidence and independence, improving social rehabilitation for patients.
  • Maintained wheelchairs, walking frames, and hearing aids.
  • Closely monitored patient conditions, minimising need for additional medical attention.
  • Cooked meals to meet diverse dietary requirements.
  • Offered compassionate physical and emotional support to patients, enhancing overall health and wellbeing.
  • Managed diverse daily wellbeing duties, from activity planning to mobility support.
  • Picked up client shopping and prescriptions.
  • Improved patient satisfaction ratings by providing faultless personal care.
  • Shared hobbies and interests to build rapport with clients.
  • Transported and accompanied clients to appointments.
  • Assisted in daily personal care routines for improved patient wellbeing.
  • Practiced safety and hygiene procedures by maintaining clean work environment.
  • Evaluated client health conditions and reported concerns to manager.

Food operative

Greencore
Northampton, Northamptonshire
12.2022 - 07.2023
  • Packaging of food
  • Putting food and drink products into containers, cans and packets
  • Meet the deadlines of individual production tasks during shift
  • Report on defective products or machinery
  • Check stock levels and report deficiencies in products or raw materials
  • Checking and weighing raw materials
  • Ensuring that machine settings are correct
  • Maintaining a clean production environment
  • Assembling, packaging and labeling
  • Operated equipment and machinery safely and responsibly for minimal error and maximised productivity.
  • Maintained excellent levels of cleanliness in working areas, continually adhering to strict health and safety regulations.
  • Picked and packed food deliveries per shift with maximum accuracy.
  • Closely monitored temperatures to avoid health and safety risks.
  • Suggested improvements to team leader to tackle food and energy waste.
  • Achieved weekly production targets by correctly understanding and following weights and measuring guidelines.
  • Reported health and safety risks within area of work.
  • Worked flexibly to meet changing shift patterns and provide staff absence cover.
  • Quality-checked goods ahead of packaging for adherence to quality standards.
  • Wear the correct PPE to meet health, hygiene, and safety requirements.
  • Package goods securely to maintain their condition during transportation.
  • Minimized the risk of cross-contamination by cleaning and sanitising utensils, bowls, and equipment after use.

Human Resource Rep

Corona School Lekki
01.2020 - 08.2022
  • Responsible for collating and escalating all HR-related issues to the HR department
  • Works closely with employees and management to promote collegiality in the workplace
  • receive and attend to HR-related inquiries in Corona School Lekki
  • Documented and maintained digital files of employees to standardise process.
  • Screened candidates with thorough application and resume reviews, utilising industry-leading ATS software to reduce backlogs.
  • Generated reports detailing department KPIs, offering data-driven insights to senior leaders.
  • Advertised vacant roles on social media platforms to better connect with emerging professionals.
  • Attracted top talent, seeking out qualified applicants through job fairs and career events.
  • Explained employee benefits packages and compensation structures to increase comprehension and support informed decision-making.
  • Documented recruitment data and analysed metrics to inform departmental improvements.
  • Embodied company mission and values, promoting adherence to policies and adoption of company culture.
  • Managed employee relations issues, defusing tense situations with proactive communication and high-level emotional intelligence.
  • Promoted job listings on professional platforms to connect with industry leaders and network through current connections.
  • Scheduled training sessions and on-the-job learning initiatives to help new hires gain job-specific training.
  • Vetted applicants using established protocols and best practices, completing background checks and screenings to help refine candidate pool.
  • Worked with senior management and HR department to suggest most suitable applicants for each role.
  • Understands policies and ensures compliance
  • Oversees the recruitment process for support staff.
  • Conducted remote and in-person interviews to gain greater insight into candidate skills and personalities.
  • Implemented improved onboarding and orientation procedures to help new hires acclimate to company culture.
  • Analysed team performance and productivity data to identify vocational training requirements.
  • Advised on contract and salary obligations to meet business and employee requirements.
  • Maintained up-to-date knowledge of HR legislation for continued regulatory compliance.
  • Enhanced workplace equality through tactical recruitment and training development.
  • Interviewed and hired staff fitting job and team requirements.
  • Reduced staff turnover through improved training and incentive schemes.
  • Established personnel policy and processes to meet key business objectives.
  • Coordinated reference and background checks for compliance with right-to-work guidelines.
  • Investigated and documented workplace grievances to eliminate future incidents.
  • Implemented improved staff development initiatives for maximised employee retention.
  • Built positive relationships with recruiters to source external job candidates.
  • Coordinated staff performance and productivity assessments.
  • Led staff satisfaction surveys to identify improvement areas and implement strategic solutions.

Assistant Business Manager/procurement officer

Corona School trust council
lekki, eti osa
01.2016 - 01.2022
  • Responsible for preparing and raising bill summaries using SAGE and Microsoft Dynamic ERP software.
  • Establish and maintain cordial human relations to always ensure information exchange
  • Responsible for preparing, maintaining, and handling petty cash
  • Responsible for coordinating the financial activities yearly and reporting to the Head of the School
  • Address and Resolve complaints from customers - Internal and external
  • Creates a database of service providers, venues, and contacts to facilitate the smooth, efficient, and successful realization of events
  • Provide oversight and control of vendors
  • Admit students and carry out any other task as instructed by superiors
  • Coordinates logistical planning and implementation of programs and special events.
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
  • Empowered staff members to contribute to continuous improvement, quality and growth of company.
  • Scheduled regular team meetings to discuss business updates, issues and recommendations.
  • Set policies and processes outlining expectations on employee behaviour at every level.
  • Delivered business strategy to drive revenue and operational efficiencies.
  • Managed high-performing teams to deliver quality customer service and stable profits.
  • Tracked KPIs to drive profitability and target delivery.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Fostered culture of inclusion and positive rapport through consistent team-building activities and inter-office competitions.
  • Monitored inventory needs and worked with procurement team to facilitate supply chain operations.
  • Developed and implemented budgetary and resource allocation plans.
  • Assisted with employee relations issues, using emotional intelligence and diplomatic communication to resolve grievances.
  • Negotiated with vendors and service providers to control corporate expenditures.
  • Generated business, cost and employee reports to management.
  • Identified and implemented improvements to address and resolve office workflow inefficiencies.

Spa Manager

Facial Bar Med Spa
victoria island, eti osa
01.2012 - 01.2014
  • Developing new markets and expanding the existing customer base
  • Tracking of emails (event diary) from clients
  • Assign duties to the therapists and coordinate of the spa
  • Follow up on new and existing customers
  • Meeting sales targets and reviewing sales performance
  • Promoting new products and any special deals
  • Advising customers about skin products
  • Report to management regarding the finances of the establishment
  • Handling of petty cash
  • Recording orders and keeping records
  • Recording sales & order information
  • Stock counting and recording.
  • Developed seasonal promotions that increased traffic flow by 80% in 2 years.
  • Managed inventory, supply orders and schedule demand to facilitate smooth spa operations.
  • Oversaw centre inventory and placed new orders to keep levels within targets.
  • Implemented promotional strategies to drive centre traffic and meet profit goals.
  • Managed finances and administrative requirements to keep centre operating according to targets.
  • Oversaw selection, supervision and performance of centre staff to keep adequate staffing levels.
  • Planned centre activities and recreational programmes based on identified patron needs.
  • Performed project management and evaluated project to identify improvement opportunities.
  • Created safe working protocols and assessed employee capability levels to keep all staff safe.
  • Followed company standards for service and facility quality to improve repeat customer rates.
  • Liaised with senior management and provided ongoing reports to share business performance.
  • Kept up-to-date knowledge of and upheld compliance with health and safety regulations.
  • Planned medium to long-term business targets to optimise company performance and growth.
  • Coordinated maintenance and cleaning work to keep facility in good condition.

Audit Trainee

Rasaq Akande & Co Chartered Accountants Nigeria
ikeja, agege
01.2010 - 01.2011
  • Assist working groups in auditing
  • Handling telephone calls and preparing reports on such
  • Assist with documentation including writing/editing short articles
  • Developing new markets and expanding the existing customer base
  • Tracking of emails (event diary)
  • Collation, and communication of schedules and appointments
  • Typing, proofreading and dispatch
  • Prepare, examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards
  • Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting, and other tax requirements
  • Analyze business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice
  • Report to management regarding the finances of the establishment
  • Establish tables of accounts, and assign entries to proper accounts
  • Develop, maintain, and analyze budgets, preparing periodic reports comparing budgeted and actual costs
  • Awards Account staff of the year 2018
  • Acted as point of contact for client queries, responding on timely basis.
  • Tracked costs to help keeping spending within budget requirements.
  • Facilitated audit planning with scope documentation, risk and control identification, and testing strategies.

Education

MBA - business management

University of Northampton
Northampton, Northamptonshire
09.2022 - 11.2023

B. Tech - management and accounting

Ladoke Akintola University of Tech
Ogbomoso , Nigeria
05.2008 - 04.2014

Skills

  • Good verbal and non-verbal communication skills
  • Ability to keep and maintain confidentiality
  • Empathetic and patient
  • Accuracy and attention to detail
  • Adaptability and time management
  • Creative and innovative
  • First aid
  • Great teamwork spirit
  • Leadership mind and organized
  • Flexible and approachable
  • Interpersonal and Effective Communication Skills
  • Knowledge of Microsoft Office packages
  • Office management skills
  • Organizational and analytical skills
  • Proactive
  • Problem-Solving skills
  • Proofreading skills
  • Self-motivated and result oriented
  • Tact and discretion
  • Medication assistance
  • Bathing and grooming assistance
  • Wound care
  • Physical therapy exercises
  • Person-centred planning
  • Light housework
  • Community activities
  • Care plan management
  • Progress documentation
  • Patient services
  • Administering medication
  • Response policing
  • Compassionate client care
  • Client safety and first aid
  • First aid and safety
  • Patient care
  • Quality programme protocols
  • Problem resolution
  • Inventory systems
  • Account balancing reconciliation
  • QuickBooks
  • Event coordination
  • Sorting packages
  • Invoicing and billing
  • Record-keeping and bookkeeping
  • Report analysis
  • Office cleanliness
  • Microsoft Office
  • Data entry
  • Office supply management
  • Advanced MS Office Suite knowledge
  • Self-directed
  • Organising packages
  • Protecting information
  • Team building
  • Google Workspace
  • Communication skills
  • Knowledge of [Software]
  • Time management
  • Accounting
  • Marketing
  • Programme development
  • Customer-focused

Languages

English
Fluent

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers

Timeline

Live in Carer and support worker

AVENTUS CARE
03.2023 - Current

Domiciliary home care worker

NOBILIS CARE GROUP
01.2023 - 03.2023

Food operative

Greencore
12.2022 - 07.2023

MBA - business management

University of Northampton
09.2022 - 11.2023

Human Resource Rep

Corona School Lekki
01.2020 - 08.2022

Assistant Business Manager/procurement officer

Corona School trust council
01.2016 - 01.2022

Spa Manager

Facial Bar Med Spa
01.2012 - 01.2014

Audit Trainee

Rasaq Akande & Co Chartered Accountants Nigeria
01.2010 - 01.2011

B. Tech - management and accounting

Ladoke Akintola University of Tech
05.2008 - 04.2014
OLUWATOSIN IDIAPE