Merle Kramer
Aberdeen,Aberdeenshire
Summary
Motivated and professional customer service team member eager to streamline operating procedures to maximise team efficiency and customer satisfaction. Strong communication and multitasking skills.
Overview
1
1
year of professional experience
Work History
Care assistant
Simeon Care for the Elderly
Aberdeen, Aberdeenshire
08.2022 - 08.2023
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Prepared nutritionally-balanced meals and assisted with feeding to guarantee wellbeing of individuals under care.
Education
A-Levels -
Gymnasium Osterholz-Scharmbeck
Osterholz-Scharmbeck, Germany 08/2012 - 08/2022
Bachelor of Honours - Applied Sports and Exercise Science
Robert Gordon University
Aberdeen 10/2023 -
Skills
- Communication
- Problem solving
- Time management
- Customer service
- Teamwork
- Creativity
- Adaptability
- Emotional intelligence
- Responsibility
Languages
English
Advanced (C1)
German
Native
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Some people want it to happen, some wish it would happen, others make it happen.
Michael Jordan
Timeline
Care assistant
Simeon Care for the Elderly
08.2022 - 08.2023
A-Levels -
Gymnasium Osterholz-Scharmbeck
08/2012 - 08/2022
Bachelor of Honours - Applied Sports and Exercise Science
Robert Gordon University
10/2023 -
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