Mercy Mandota Phiri
Uxbridge,Hillingdon
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking. Also a compassionate support worker with a year of experience devising and implementing successful support programmes. Dedicated and driven to deliver positive outcomes for diverse client bases. Meticulous in assessment and monitoring to deliver necessary resources for individualised needs.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Support worker
Vines Support Services
Hayes, Hillingdon
07.2023 - Current
- Encouraged service user to join activity programmes to support independence and encourage community inclusion.
- Assisted with personal care activities such as washing and cleaning the communal areas, consistently promoting positive health and hygiene.
- Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
- Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
Intern
Bulawayo City Council
Bulawayo, Zimbabwe
01.2021 - 12.2021
- Participated in training and seminars to enhance skills and promote growth.
- Shadowed senior team members to develop practical knowledge and gain critical industry-specific skills.
- Communicated ideas and information clearly and concisely, both verbally and in writing
Education
Bachelor of Science - Local governance studies
Midlands State University
Gweru, Zimbabwe 02.2018 - 10.2022
Skills
- Activities of Daily Living
- Communication and interpersonal skills
- Teamwork and collaboration
- Medication Administration
- Care management
- Meal preparation
- Social care
- Daily living assistance
- Safeguarding policies
- Documentation expertise
- Child welfare checks
Affiliations
- going to the gym or taking walks which eases my mind
- playing tennis
Accomplishments
I have been an acting house lead for a while and did exceptional.
Certification
Physical Management and Violence Avoidance Certificate
Medication Training Certificate
Driving Licence Category B
Languages
English
Fluent
Timeline
Support worker
Vines Support Services
07.2023 - Current
Intern
Bulawayo City Council
01.2021 - 12.2021
Bachelor of Science - Local governance studies
Midlands State University
02.2018 - 10.2022
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