MERCY ANBUMALAR RATHINARAJ
ABERDARE,WALES
Summary
Accomplished Quality Assurance professional with extensive expertise in software quality assurance, agile methodology, and bug tracking efficiency. Demonstrates a deep understanding of product knowledge and proficiency in defect reporting tools, mobile app testing, and non-functional tests. Skilled in JIRA tools usage, SQL queries, API manual testing, and database management. ISTQB certified with proven team leadership abilities and a strong commitment to maintaining high-quality standards. Career goal includes leveraging quality assurance expertise to drive continuous improvement in software development processes.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Senior Quality Analyst
Shopezy LTD
Cardiff, Wales
09.2024 - Current
- Managed a team of junior analysts for enhanced productivity and work efficiency.
- Optimised resource utilisation through strategic planning and allocation measures.
- Maintained updated software documentation, ensuring easy reference for all team members.
- Analysed test results, streamlining improvements required in future projects.
- Ensured timely completion of projects by coordinating testing schedules effectively.
- Managed defects tracking process, enhancing communication between testers and developers,.
- Performed detailed analysis of test results, identified key areas for improvement.
- Executed end-to-end system tests to validate core functionalities.
- Reviewed documentation for accuracy and completeness, enhancing overall project efficiency.
- Identified areas of improvement, resulting in efficient bug tracking processes.
- Verified software functionality post-bug fixes to guarantee proper program operation.
Test Lead - Best Buy -United State
Software Tester - Tata Consultancy Services
CHENNAI, INDIA
01.2021 - 08.2024
- Performed post-project activities and test case execution reports.
- Executed integration work and identified potential improvements.
- Trained and mentored new testers on procedures and company policies.
- Conducted data analysis and ensured data accuracy for statistical analysis.
- Planned the implementation of project configuration and reviewed test cases and results.
Team Member - Liberty Mutual-United State
Software Tester - Tata Consultancy Services
CHENNAI, INDIA
07.2018 - 03.2020
- Participated in structural application testing throughout all phases.
- Reported issues and status related to assigned work.
- Created test metrics and developed test plans, schedules, and approaches.
Customer team member Lloyds Bank -United Kingdom
Software Tester - Tata Consultancy Services
CHENNAI, INDIA
11.2016 - 06.2018
- Prepared and verified test environment activities.
- Planned, organized, and analyzed test deliverables.
- Created manual functional test plans, including test cases, scripts, and test data.
- Coordinated with team members to improve QA processes.
Education
Bachelor of Science - Computer science
Madras University
India 04.2013 - 03.2016
Skills
- Software quality assurance
- Agile methodology understanding
- Bug tracking efficiency
- Product knowledge depth
- Defect reporting tools usage
- Mobile app testing
- Non-Functional tests
- JIRA tools usage
- Quality assurance expertise
- ISTQB certified
- SQL queries
- API Manual Testing
- Team Leadership
- Quality Assurance
- Database management
Certification
ISTQB Foundation Level Certification (2019) - Completed in the first attempt with a score of 80%.
Languages
English
Advanced (C1)
Timeline
Senior Quality Analyst
Shopezy LTD
09.2024 - Current
Test Lead - Best Buy -United State
Software Tester - Tata Consultancy Services
01.2021 - 08.2024
Team Member - Liberty Mutual-United State
Software Tester - Tata Consultancy Services
07.2018 - 03.2020
Customer team member Lloyds Bank -United Kingdom
Software Tester - Tata Consultancy Services
11.2016 - 06.2018
Bachelor of Science - Computer science
Madras University
04.2013 - 03.2016
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