Mercy Jerop
Northampton,England
Summary
Enthusiastic individual dedicated to delivering compassion, accessible support. Strong relationship-building skills and emotional intelligence. History of achieving positive results in collaboration with multidisciplinary team. Reliable (Functional Consultant) enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
5
5
years of professional experience
18
18
years of post-secondary education
1
1
Certification
Work history
Support worker
Accomplish limited
Northampton, Northamptonshire
2023.05 - Current
- Support work
- Helped service users to gain ability to function independently in society.
- Provided support in social, physical and emotional areas to assist clients with integration into local community.
- Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
- Collaborated with external support providers to maintain good care continuity.
Stock taking
Retail Asset Solution
Northampton, Northamptonshire
2023.03 - 2023.05
- Stock taking
- Strengthened stock taking processes through automation, reducing inventory discrepancies.
- Assisted with sales tasks such as cash handling, cleaning and stock taking.
- Prepared and assisted with stock taking and ordering of low-stock items.
- Conducted regular stocktaking to determine optimal order quantities and minimise stock wastage.
Functional consultant
Agile Business Solution
Nairobi, Kenya
2021.01 - 2023.01
- Researched software requirements to overcome potential constraints and produce feasible designs.
- Produced clean, error-free code in line with internal quality standards.
- Supported large-scale systems with secure, well-performing software systems.
- Provided on-call support and problem resolution for applications.
Intern
Agile Business Solutions
Nairobi
2019.06 - 2019.08
Education
University of Northampton
2023.02 - 2024.05
Bachelor of Business Management (procurement option) - undefined
University of Kabianga
2016.08 - 2020.04
undefined
OUR LADY OF VICTORY GIRLS
2012.01 - 2015.04
undefined
HOLY ROSARY GIRLS
2002.01 - 2011.04
Skills
- Life skills development
- Medication administration
- Quality Assurance reporting
- End-user training
- Documentation expertise
- Customer support needs assessment
- Data entry
Certification
01/2016, 04/2016, Reformed Institute, Certificate, Computer Applications
Custom
- Music
- Watching documentaries
- Travelling
- Cooking
Languages
English, Kiswahili, Kalenjin
Personal Information
- ID Number: 34457077
- Date of birth: 02/10/98
- Nationality: Kenyan
- Marital Status: Single
- Religion: Christian
Timeline
Support worker
Accomplish limited
2023.05 - Current
Stock taking
Retail Asset Solution
2023.03 - 2023.05
University of Northampton
2023.02 - 2024.05
Functional consultant
Agile Business Solution
2021.01 - 2023.01
Intern
Agile Business Solutions
2019.06 - 2019.08
Bachelor of Business Management (procurement option) - undefined
University of Kabianga
2016.08 - 2020.04
undefined
OUR LADY OF VICTORY GIRLS
2012.01 - 2015.04
undefined
HOLY ROSARY GIRLS
2002.01 - 2011.04