Melody Ngorima
Bicester,Oxfordshire
Summary
Compassionate and reliable Care Assistant / Support Worker with a strong commitment to person‑centred care, promoting independence and wellbeing through respectful, tailored support for daily living activities I am skilled at maintaining safe, hygienic environments, providing practical guidance on personal hygiene and self‑care, and supporting positive risk‑taking while upholding dignity and choice. I build trusting relationships with clients and families through clear, empathetic communication and collaborative decision‑making, contribute effectively within multidisciplinary teams, and prioritise safeguarding, comfort, and safety at all times. Known for honesty, transparency, and professional integrity, I empower individuals to achieve greater autonomy and quality of life while ensuring compassionate, consistent care.
Overview
5
5
years of professional experience
Work History
Care Assistant/Support Worker
Elite Care Agency
Bicester
04.2023 - Current
- Assisted with daily living activities, promoting independence amongst elderly clients.
- Providing personal care, which includes stoma care, catheter care, hosiery care, etc.
- Moving and handling of people and objects.
- Assist with shopping and domestic chores: house cleaning, laundry, etc. Built strong, trusting relationships with patients by providing continuous support and delivering the best possible care.
- Maintained clean and hygienic living environments, ensuring comfort and safety.
- Provided emotional support and companionship, building trusting relationships.
- Coordinated with family members, providing updates and involving them in care decisions.
- Offered guidance on personal hygiene practices, promoting self-care skills.
- Managed challenging behaviour sensitively, adopting a person-centred approach.
- Actively listened to clients' concerns and feedback, actioning improvements to continuously elevate quality of care.
- Participated in training sessions, continuously improving care techniques and knowledge.
- Monitored client progress, identifying and proactively addressing obstacles hindering recovery.
- Supported client mental health with reading, games and activities.
- Organised schedules of medications, meals, medical appointments.
Visual and Performing Arts Primary School Teacher
Sheni Primary School
Mutare
01.2021 - 12.2021
- Teaching music, theatre, dance and visual art
- Managed classroom behaviour effectively, applying positive reinforcement and conflict resolution strategies.
- Collaborated with colleagues to plan and coordinate school events, trips and festivals, enhancing the overall educational experience.
- Fostered a positive and inclusive classroom environment, addressing individual educational needs and abilities.
- Prepared creative teaching materials to motivate and engage students.
- Managed classroom resources effectively, ensuring materials were readily available and utilised efficiently for lesson delivery.
- Coordinated with special educational needs SEN specialists to adapt lessons for pupils with specific learning requirements.
- Enforced good manners through appropriate discipline and behaviour management.
- Communicated regularly with parents and guardians regarding pupil progress, concerns, and achievements.
- Developed and implemented engaging lesson plans that catered to the diverse needs of pupils in primary education.
- Facilitated group work and cooperative learning projects to promote teamwork and communication skills among pupils.
- Participated in continuous professional development workshops and training to stay abreast of educational innovations.
- Established open lines of communication with parents and guardians, discussing pupil progress and strategies for improvement.
Education
Bachelor of Education Primary - Special Needs Education/ Music
Great Zimbabwe University
Masvingo12.2022
Online Care Certificate - Care certificate, Infection Prevention and Control, Medication Awareness, Communication and Record Keeping, Manual Handling of Inanimate Objects Awareness, Fire Safety in Education, End of Life/ Palliative care, Dementia
Grey Matters
05.2023
Skills
- Very good communication skills gained through my experience as a counsellor, teacher and peer educator
- Leadership gained through my teaching experience Organisation and management skills gained through organising student trips
- Flexible to fit in any work environment
- Personal care
- Stoma care
- Medication administration
- Elderly care
- Person-centred approach
- Safeguarding knowledge
- Dementia awareness
- End-Of-Life support/ Palliative care experience
- Infection prevention and control
- Laundry and ironing
- Spinal care basics
References
These will be provided upon request.
Attributes
- Kindness
- Good listener
- Empathetic
- Honest
Languages
English
Upper Intermediate
B2
Hobbies and interests
- reading
- caring for people
Timeline
Care Assistant/Support Worker
Elite Care Agency
04.2023 - Current
Visual and Performing Arts Primary School Teacher
Sheni Primary School
01.2021 - 12.2021
Bachelor of Education Primary - Special Needs Education/ Music
Great Zimbabwe University
Online Care Certificate - Care certificate, Infection Prevention and Control, Medication Awareness, Communication and Record Keeping, Manual Handling of Inanimate Objects Awareness, Fire Safety in Education, End of Life/ Palliative care, Dementia
Grey Matters