Melissa Qian
Summary
A motivated individual who desires to gain work experience and learn from a retail team Eager to serve customers, keep the shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Customer Sales Assistant and Bartender
Mooboo bubble tea store
11.2021 - 07.2023
- Continuously improve product knowledge to maintain the highest levels of service quality.
- Stock, replenish, and organize shelves to ensure consistent levels of product availability.
- Listen to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Maintained knowledge of drink promotions, pricing, and menu changes, offering customers up-to-date, reliable advice.
- Maintained a spotlessly clean and tidy area in line with health and hygiene regulations.
- Remember drink selections and special requests to provide attentive, personalized service.
- Making sure I was time-efficient in making the drinks
Teaching Assistant In Primary School
Bishops' way Mowlem Primary School
09.2018 - 10.2018
- Assisted with planning and preparing lessons, evaluating and adjusting teachings to suit student age and capability.
- Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
- Provided friendly, enthusiastic support to pupils in individual and group support settings.
- Created positive, engaging learning environments to improve student experiences.
Education
GCSEs -
Morpeth School Secondary
London 09.2018 - 06.2020
A-Levels -
Morpeth School Sixth Form
London 09.2020 - 07.2022
Bachelor of Science - Psychology
Brunel University London
Uxbridge 09.2022 -
Skills
- Outstanding customer service
- organized and reliable
- Working efficiently alongside the team
- Marketing and sales experience
- Verbal communication
- Cash handling
Interests
Hobbies/Interests -, Table Tennis Enthusiast
Years of Experience: Year 7 to Year 10
- Recognized for exceptional skills, selected to join a Talent Development Centre in Year 10 based on coach recommendations.
- Represented the school at the national level twice, in 2017 and 2018, as part of a successful team that competed in Bristol.
- Individually competed at the National Championships in 2019, showcasing commitment to personal growth in the sport.
- Engaged in numerous Jack Petchey competitions, honing competitive spirit and sportsmanship
Languages
English
Native
Chinese (Mandarin)
Native
German
Upper intermediate
Extra curricular activities
Year Leadership Involvement
- Served as a member of the Year Leadership team for consecutive years, Year 7 and Year 8.
- Actively participated in meetings, contributing to discussions and proposals for year-level improvements and changes.
Timeline
Bachelor of Science - Psychology
Brunel University London
09.2022 -
Customer Sales Assistant and Bartender
Mooboo bubble tea store
11.2021 - 07.2023
A-Levels -
Morpeth School Sixth Form
09.2020 - 07.2022
Teaching Assistant In Primary School
Bishops' way Mowlem Primary School
09.2018 - 10.2018
GCSEs -
Morpeth School Secondary
09.2018 - 06.2020
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