Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Melanie Jane Grimes

South Shields,Tyne and Wear

Summary

I am a very friendly, helpful, compassionate and empathetic person who possesses the gentle touch with a caring attitude centred in treating people with dignity and respect.

With over 15 years experience in Adult Health and Social Care, I believe I have the ability to remain calm in stressful situations and work under pressure individually and in a team.

I am seeking to start afresh and feel ready for a new challenge to further develop my abilities and learn new skills I feel I am capable of.

I completed an online course in Level 2 Business and Administration in 2023.

Overview

34
34
years of professional experience
1
1
Certification

Work history

Care Assistant

Haven Court
South Shields, Tyne and Wear
2017.10 - Current
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Monitored client health conditions and reported immediate issues to manager.
  • Observed patient condition and behaviour closely, reporting changes or concerns promptly.
  • Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
  • Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
  • Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.

Support Worker

Ocean Choices
South Shields, Tyne and Wear
2023.05 - 2023.06
  • Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
  • Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
  • Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.

Care Assistant

St Thomas Complex
South Shields, Tyne and Wear
2013.10 - 2017.10
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Optimised patient satisfaction through compassionate, considered care and communication.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.e
  • Accompanied client to medical or dental appointments, grocery and errands.
  • Observed patient condition and behaviour closely, reporting changes or concerns promptly.
  • Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
  • Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.

Home Care Assistant

Allied Healthcare
South Shields, Tyne and Wear
2004.06 - 2013.10
  • Promoted comfort, dignity and respect by providing outstanding care assistance in toileting, bathing and personal hygiene.
  • Monitored individuals' physical and emotional wellbeing, promptly reporting changes to doctors and family members.
  • Administered client medication with faultless accuracy.

Administrative assistant

Employment Service
South Shields, Tyne and Wear
1992.09 - 1993.08

Input personal details onto computer for efficient record-keeping.

Assist with basic office tasks to support overall operations.

  • Ensure accurate data entry to facilitate seamless processing.

Education

GCSEs -

Boldon Comprehensive School
Boldon Colliery, Tyne and Wear
09/1985 - 07/1990

RSA Level 1 Training Course

South Tyneside College
South Shields
09/1993 - 06/1994

QCF Level 2 - Business and Administration

IAO
South Shields
06/2023 - 11/2023

Skills

  • Attention to detail
  • Excellent written and communication skills
  • Ability to adapt
  • Conscientious
  • Active listening
  • Reliable

Certification

CARE CERTIFICATE

NVQ LEVEL 2 in Health and Social Care

LEVEL 3 Working in End of Life Care

LEVEL 2 Falls Prevention Awareness

LEVEL 2 Dementia Care

IAO LEVEL 2 Certificate In Principles of Business and Administration

Timeline

Support Worker

Ocean Choices
2023.05 - 2023.06

Care Assistant

Haven Court
2017.10 - Current

Care Assistant

St Thomas Complex
2013.10 - 2017.10

Home Care Assistant

Allied Healthcare
2004.06 - 2013.10

Administrative assistant

Employment Service
1992.09 - 1993.08

GCSEs -

Boldon Comprehensive School
09/1985 - 07/1990

RSA Level 1 Training Course

South Tyneside College
09/1993 - 06/1994

QCF Level 2 - Business and Administration

IAO
06/2023 - 11/2023
Melanie Jane Grimes