Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Melanie Wall

Melanie Wall

St Albans,Herts

Summary

I'm a people and dog person! My superpower is being able to connect and interact with anyone. I'm reliable, hard working and create great pieces of work - whether that be a well-crafted email or an organised cupboard. And I make a perfect cup of tea - it's a science you know!

Overview

25
25
years of professional experience

Work history

Shop Manager

Chloe James Lifestyle Boutique
St Albans, Hertfordshire
06.2020 - 03.2025
  • Open up shop and cash up daily
  • Interact and serve customers making them feel welcome (this also applies to their dogs - pooches most welcome!)
  • Help customers find the perfect gift or outfit
  • Ensure the shop is looking tidy and clean at all times
  • Monitor emails and fulfil online sales
  • Fix and/or field any IT queries that occur
  • Manage staff and ensure all handovers are thorough
  • Create and post social media content

Office Manager

TBK Agency (The Big Kick)
Hatfield
01.2009 - 01.2019
  • Dealing with all aspects of running a busy office of 30 people, including IT and Telecoms
  • Managing mobile phones, facilities, and planning events
  • PA to the CEO - managing diaries, arranging meetings and fielding incoming calls

Administrator

Cushe Footwear Design
St Albans, Hertfordshire
01.2005 - 01.2009
  • Responsible for admin relating to intellectual property and design registrations across 14 countries for the Cushe Brand
  • Monitoring all aspects of health and safety
  • Overseeing purchase order system

Account Executive

The Big Kick Ltd - Marketing Agency
01.2001 - 01.2003
  • Account Executive - organising and attending conferences, day-to-day liaison with clients and supplies, briefing designers in the in-house design studio, proofreading and quality checking all text and artwork

PA/Receptionist

Carbon Marketing - Promotions Company
Harpenden, Hertfordshire
01.2000 - 01.2001
  • All aspects of facilities management for a Grade II listed office building
  • Managing the company's diary system, petty cash and stationery supplies, as well as general office administration

Office Administrator and PA

The Big Kick Ltd - Marketing Agency
St Albans, Hertfordshire
01.2000 - 01.2001
  • Booking flights, accommodation and client entertainment, arranging meetings, monitoring sales and purchase ledger, office supplies and stationery
  • Preparing PowerPoint presentations and arranging the company's social events

Education

GCSEs -

St Albans Girls School
St Albans, Hertfordshire

Skills

Customer Focussed

Dog Lover

Experience with Handling Payments (Cash & Cards)

Dog Lover

Product Focussed

Dog Lover

IT Savvy

Dog Lover

Good Communicator

Dog Lover

Time Management Skills

Dog Lover




Affiliations

  • I love to sing and have been gigging in St Albans for a number of years now. When it comes to relaxing though, there's nothing quite like a long walk with a furry friend and a takeaway coffee

Timeline

Shop Manager

Chloe James Lifestyle Boutique
06.2020 - 03.2025

Office Manager

TBK Agency (The Big Kick)
01.2009 - 01.2019

Administrator

Cushe Footwear Design
01.2005 - 01.2009

Account Executive

The Big Kick Ltd - Marketing Agency
01.2001 - 01.2003

PA/Receptionist

Carbon Marketing - Promotions Company
01.2000 - 01.2001

Office Administrator and PA

The Big Kick Ltd - Marketing Agency
01.2000 - 01.2001

GCSEs -

St Albans Girls School

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Melanie Wall