Megha Sinha
London
Summary
Professional with history of leading high-performing teams and executing strategic initiatives that drive organizational growth. Successfully directed cross-functional projects, adapting to evolving business needs, ensuring alignment with organizational goals that resulted in delivering impactful results. Demonstrated leadership and communication skills in fostering collaborative environments. Excels in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
Work History
Director (QA)
Ucertify Training & Learning Pvt. Ltd.
12.2020 - 02.2023
- Led team discussions on feature enhancement and bug resolution. Improved customer satisfaction by addressing reported issues promptly and effectively.
- Implemented training programs to enhance the skillset of the Quality Assurance team members.
- Optimized test coverage through effective prioritization based on project scope, complexity, and timelines.
- Developed and executed successful quality audits of features for continuous process improvement and risk mitigation.
- Cultivated a positive work environment that fostered employee engagement, and boosted overall team morale.
Director (Content)
Ucertify Training & Learning Pvt. Ltd.
08.2016 - 11.2020
- Established good relationships with clients and stakeholders, ensuring long-term partnerships resulting in increased revenue and business growth.
- Managed a team of instructional designers, subject matter experts and trainers, ensuring high-quality content delivery across the learning platform.
- Led cross-functional collaboration between departments for feature implementation and delivery.
- Coordinated internal resources to ensure timely resolution of client issues or concerns, consistently exceeding customer expectations.
Acting Director (Content)
Ucertify Training & Learning Pvt. Ltd.
08.2015 - 07.2016
- Cultivated strong relationships with stakeholders and partners to facilitate seamless collaboration across departments.
- Worked with cross-functional teams to implement new features catering to client needs and resolution of bugs timely and efficiently.
- Established and implemented workflows to streamline content creation and delivery.
- Managed regular audits of projects, identifying areas for improvement and implementing necessary changes.
- Led end-to-end delivery of projects.
Senior Manager (Content)
Ucertify Training & Learning Pvt. Ltd.
08.2014 - 07.2015
- Supported agile development cycle by leading scrum meetings, sprint planning, and retrospective sessions.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Provided strong leadership to enhance team productivity and morale by establishing team priorities, maintaining schedules and monitoring performance.
- Conducted performance evaluations.
Apps Developer
Ucertify Training & Learning Pvt. Ltd.
07.2012 - 07.2014
- Delivered Language Module to showcase the platform in different languages.
- Delivered Book Insertion Module to create e-books from different file formats.
- Delivered Internal Authoring Module to author content.
- Updated old code bases to modern development standards, improving functionality.
- Conducted thorough code reviews to ensure adherence to coding standards and best practices.
Education
MBA - Operations Management
IGNOU
New Delhi, India04-2021
Bachelor of Technology - Computer Science And Engineering
AAIDU
Allahabad, India11-2012
Skills
- Agile methodologies
- Project scope analysis
- Cross-functional team leadership
- Problem-solving aptitude
- Stakeholder management
Accomplishments
Awarded as Star Performer three times in the tenure.
Timeline
Director (QA)
Ucertify Training & Learning Pvt. Ltd.
12.2020 - 02.2023
Director (Content)
Ucertify Training & Learning Pvt. Ltd.
08.2016 - 11.2020
Acting Director (Content)
Ucertify Training & Learning Pvt. Ltd.
08.2015 - 07.2016
Senior Manager (Content)
Ucertify Training & Learning Pvt. Ltd.
08.2014 - 07.2015
Apps Developer
Ucertify Training & Learning Pvt. Ltd.
07.2012 - 07.2014
MBA - Operations Management
IGNOU
Bachelor of Technology - Computer Science And Engineering
AAIDU
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