Abhishek Peter
Manchester
Summary
Accomplished and results-oriented Quality Assurance Lead with 12+ years of experience at Wipro Technologies, specializing in delivering high-quality business-critical applications across diverse domains including Banking, Securities, Transportation (Airlines), and Healthcare. Proven expertise in Agile-Scrum methodologies, Stakeholder Management, and Test Strategy Development. A strong leader with excellent people management, communication, and problem-solving skills. Experienced in managing large testing teams, ensuring quality assurance at every phase of the SDLC, and delivering complex systems with precision, on time, and within budget. Seeking to leverage my skills in test process optimization, defect management, and continuous improvement to drive exceptional outcomes in a senior QA role and Available to Join immediately.
Overview
12
12
years of professional experience
1
1
Certification
Work History
SailPoint QA Lead
Wipro Technologies : Charles Schwab Corporation
Bengaluru, India- Offshore
03.2024 - 01.2025
- Led testing initiatives for SailPoint implementation, driving the project to successful delivery on time and within scope.
- Created and executed Test Strategies and Plans for both manual and automated testing, ensuring comprehensive coverage of functional and non-functional requirements.
- Responsible for planning and preparation phases of the testing, contribute to test plans as well as analyzing, reviewing and assessing requirements and design specifications, End of the test report and execution of the test case and documentation of the test results
- Streamlined defect management by developing custom defect reporting formats in JIRA, reducing defect resolution time by 25%.
- Raising the defects and tracking them to closure with proper evidence and comments and maintaining the defects using the tracking tool like JIRA and ensuring its updated in a timely manner
- Coordinated cross-functional teams, including developers, SMEs, and project managers, removing blockers and ensuring smooth project delivery across multiple regions.
- Monitored testing progress, executed test cases and documented the test results and reported status updates to project stakeholders, and adjusted strategies as required.
- Determined quality assurance benchmarks and outlined testing and acceptance strategies.
- Led a team of test analysts in developing comprehensive test plans for software applications, enhancing product quality.
- Conducted risk assessments for testing activities, prioritizing critical areas to maximize quality assurance efforts.
- Coordinated and participated in the end-to-end testing cycles, including system, integration, and user acceptance testing, to validate software functionality.
- Estimated QA time (Test Effort Estimation) and resources required for testing.
- Participated in walkthroughs and review meetings to finalize documents and ensure comprehensive testing scope coverage.
- Coordinated with the Onshore Team to establish work priorities and resolve queries.
- Executed regression testing on new software builds, facilitating error detection early in the development cycle.
- Implemented effective testing strategies for improved system performance.
- Evaluated test results thoroughly to ascertain system performance under various conditions.
- Enhanced software quality by establishing robust testing protocols.
SailPoint QA Lead/ Defect Manager
Wipro Technologies : Lloyds Banking Group
Halifax / Leeds, United Kingdom - Onsite
05.2021 - 02.2024
- Led QA teams across multiple regions to successfully implement Agile best practices, reducing testing cycle time by 20%.
- Managed full lifecycle testing for multiple releases, including manual and automated test plans, test case design, execution, and defect management using JIRA and HP ALM.
- Spearheaded the SailPoint migration project, achieving 100% test coverage and ensuring high-quality software delivery in line with business objectives.
- Oversaw testing across multiple environments, facilitating the seamless integration of HR systems (Workday, Beeline) with SailPoint for clients in Germany, Luxembourg, Netherlands, and the US BOS
- Played a key role in Agile transformation by coaching team members on Scrum practices, resulting in improved collaboration and faster release cycles.
- Defined and managed the UAT process across cross-functional teams, ensuring stakeholder engagement and successful testing signoffs.
- Acted as a liaison between product owners, developers, and stakeholders, ensuring timely delivery of features and maintaining clear communication.
- Tracked testing progress, provided status updates to project stakeholders, and adapted strategies as needed.
- · Created and updated comprehensive documentation of test cases, results, and defect reports for stakeholder review.
Scrum Master
Wipro Technologies : United Health Group(UHG)
Bengaluru, India - Offshore
09.2020 - 04.2021
- Coordinate all Scrum Ceremonies including Sprint Planning, Daily Stand-ups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning
- Liaising between developers and project stakeholders; fostering quality communication between engineering disciplines
- Set and run effective recurring status meetings with the product, portfolio and delivery managers
- Provide a single point of contact for projects
- Use key Scrum metrics (burndown, velocity) to help deliver committed work
- Manage sprint backlog items and tasks and all Scrum boards
- Work with Product Owner to define project scope and objectives
- Work effectively with others to remove delivery team roadblocks
- Empower the team to make system and process improvements, captured in sprint retrospective meetings.
QA Test Analyst
Wipro Technologies : Candela Medical
Bengaluru, India - Offshore
01.2020 - 08.2020
- Maintain and track requirement reviews and changes for software
- Ensure there is instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms
- Timely Response to customer requests - Answering query state of FRs/SRs, responses for traces/reproduction
- Participate in knowledge sharing across teams and best practices and mentor others and new joiners in the team
- Actively participate in Team Collaboration Meetings and contribute with ideas and thoughts with the Team.
- Proactively take additional responsibility in Team activities like - sharing of overall project metrics
- Knowledge of IEC 62304 Standard
SQA(Software Quality Assurance)
Wipro Technologies : Johnson & Johnson
Bengaluru, India - Offshore
03.2019 - 01.2020
- Coach and mentor SQA Engineers and QA Analysts in execution of testing efforts and co-ordinate the work efforts of Engineers and Analysts in the execution of testing efforts
- Lead effort to review product specifications and work with others to develop appropriate test strategies and detailed test plans and test architectures
- Lead formal reviews of test plans, designs and requirements documents with cross-functional teams and identify product issues and write detailed bug reports during the product development cycle
- Communicate and coordinate with peers and senior level individuals in cross-functional groups to articulate and compare alternative testing approaches
- Lead documentation reviews during product release cycle to ensure quality and comprehensive product documentation, monitoring of test execution across multiple code branches and multiple platforms
- Research, Develop and/or Recommend tools to assist SQA Engineers and QA Analysts in test planning, execution and reporting
- Attend daily scrum meetings ensuring that the Team is following the good practices as agreed upon by the Project team
- Approve or suggest changes for the CR and CO as part of CR/CO meetings
UAT Lead / Test Lead
Wipro Technologies: Qatar Airways
Doha - Onsite
08.2017 - 02.2019
- Developing comprehensive UAT test plans, strategies, and schedules, ensuring alignment with business requirements and objectives.
- Act as the primary liaison between business stakeholders, product owners, and testing teams to define UAT scope, deliverables, and timelines.
- Overseen the creation, review, and execution of UAT test cases, ensuring they cover all functional requirements and business scenarios.
- ed and mentored UAT testers, ensuring effective execution of UAT testing activities, providing guidance and addressing queries as needed.
- Identified, tracked, and managed defects raised during UAT, ensuring timely resolution, and providing detailed feedback to the development team.
- Regularly reported on UAT progress, highlighting risks, issues, and test results, providing insights to stakeholders for decision-making.
- Proactively identified and managed risks and issues related to UAT testing, ensuring that they are communicated to stakeholders and resolved.
- Ensured that UAT sign-off is achieved from relevant stakeholders, confirming that the solution meets the business requirements and is ready for production.
- Maintained detailed documentation of UAT test cases, results, and defect reports for future reference and audits.
Movemoney QA Lead
Wipro Technologies: Charles Schwab Corporation
Bengaluru - Offshore
04.2013 - 07.2017
- Managed the end-to-end testing lifecycle for key banking applications, ensuring quality and system integrity throughout.
- Led Scrum ceremonies, driving continuous improvement in Agile practices and ensuring that testing was completed on time, contributing to the successful launch of major features.Implemented automated testing frameworks that decreased manual testing effort by 30%, resulting in more efficient release cycles.
- Collaborated closely with development and business teams to ensure requirements were accurately captured and fully tested. Played a key role in defining project scope and estimating QA efforts, ensuring optimal resource allocation and successful delivery.
- Participated in walkthroughs and review meetings to finalize documents and ensure comprehensive testing scope coverage.
- Coordinated with the Onshore Team to establish work priorities and resolve queries.
- Transferred knowledge and trained team members on project-specific requirements.
- Tracked changes and additions to requirements and implemented the changes to the test scenarios and cases ensuring the test coverage
- Executed test cases and documented the test results.
- Daily / Periodic deliveries, status reporting and project communications to QA Manager as well as Project Manager including Business.
Test Engineer
Wipro Technologies : Walmart Retail Store
Bengaluru - Offshore
08.2012 - 03.2013
- Analysis & review of Business Requirement Document.
- Working with Subject Matter Experts, Business Analysts and Project Management to review the requirement documents (Requirement Analysis), solution proposal documents, coordinate test and implementation activities.
- Preparing test artifacts such as test cases for the new and old features based on functional specification documents.
- Test Execution - Execution of the test case and documentation of the test results. Daily / Periodic deliveries, status reporting and project communications to QA Leads and Managers.
Education
Master of Science - Software Engineering
Birla Institute of Technology And Science
India12-2016
Bachelor of Computer Applications - Computer Applications
Mangalore University
India05-2012
Skills
- Browser Compatibility Testing
- Effective Team Leadership
- Agile Project Tracking
- Test Management Applications
- Test Planning
- Testing Process Optimization
- Quality Assurance Tools
- Selenium Test Automation
- Agile Methodologies
- Agile Project Management
- Test Automation Planning
- Bug tracking
- JIRA
- Regression testing
- Functional testing
- Software development life cycle
- Test reporting
- Test design
- End-to-end testing
- Root cause identification
- Data validation
- User Identity Administration
- SailPoint
- Banking
- Airlines, Securities
- Test Planning Expertise
- Resource Management Skills
- Identity Management Expertise
- User acceptance testing
- Test documentation
- Sprint planning
- Test case design
- Smoke testing
- Agile methodologies
- Load testing
- Quality assurance management
- Scrum framework expertise
- Automated testing
- Risk identification
- Integration testing
- Testing management
- Kanban knowledge
- Stakeholder communication
- Defect tracking
- Cross-functional teamwork
- Selenium
- Test data management
- Backlog grooming
- Test strategy development
- Test plan development
- Waterfall model
- QA methodologies mastery
- Requirements gathering
- Attention to detail
Accomplishments
- Awarded the HABIT BEARER Award for exceptional leadership in the SailPoint Migration Project, recognized for outstanding results and customer engagement.
- Recognized for implementing best practices in implementation QA during the SailPoint project with Charles Schwab, ensuring a seamless integration process.
- Reduced testing cycle times by streamlining workflows, optimizing test case execution, and improving automation coverage resulting in a 30% reduction in testing time and increasing overall testing efficiency.
- Led defect management efforts, significantly improving defect detection during the development cycle and reducing post-release issues.
- Proactively handled production issues, coordinating releases and ensuring post-production stability and quality.
Certification
- Certified Scrum Master (CSM)
- Network Security Associate – NSE 1, NSE 2, NSE 3
- BSI - Medical Regulatory and Process Standards
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
SailPoint QA Lead
Wipro Technologies : Charles Schwab Corporation
03.2024 - 01.2025
SailPoint QA Lead/ Defect Manager
Wipro Technologies : Lloyds Banking Group
05.2021 - 02.2024
Scrum Master
Wipro Technologies : United Health Group(UHG)
09.2020 - 04.2021
QA Test Analyst
Wipro Technologies : Candela Medical
01.2020 - 08.2020
SQA(Software Quality Assurance)
Wipro Technologies : Johnson & Johnson
03.2019 - 01.2020
UAT Lead / Test Lead
Wipro Technologies: Qatar Airways
08.2017 - 02.2019
Movemoney QA Lead
Wipro Technologies: Charles Schwab Corporation
04.2013 - 07.2017
Test Engineer
Wipro Technologies : Walmart Retail Store
08.2012 - 03.2013
Master of Science - Software Engineering
Birla Institute of Technology And Science
Bachelor of Computer Applications - Computer Applications
Mangalore University