Summary
Overview
Work history
Education
Timeline
Interests
Interests
Generic

Megan Yau

Featherstone,West Yorkshire

Summary

Personal Profile I have recently graduated as a Business and Management student, currently looking for work where I can offer the relevant skills to your company. I am passionate about the retail industry. I would like to be given the opportunity to demonstrate my high level of customer service. Key skills I have the ability to prioritise tasks and work effectively to meet deadlines I am able to work independently and under pressure I am organised and punctual I can multi task and work in a fast-paced environment. Working effectively with others, always willing to learn and develop new skills, strong communication, having empathy and understanding of customer's needs, positive, respectful and creative product knowledge. Problem solving and attention to detail. I show passion and enthusiasm for the company I work for. Detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organisational skills eager to secure the position. Ready to help the team achieve company goals.

Overview

7
7
years of professional experience

Work history

Temporary Sales Assistant

Sports Direct
Castleford, West Yorkshire
09.2022 - 01.2023
  • Helping with stock
  • Tidying
  • Operating the tills
  • Assisting with customer queries
  • Cash handling
  • Employed visual merchandising skills to present in-store displays of new products, increasing foot traffic
  • Upsold additional products to increase average transaction values
  • Memorised product range details to provide first-class customer service
  • Proactively replenished stock to maximise sales opportunities
  • Warmly greeted customers within seconds of arrival to maintain service efficiency
  • Operated cash registers with accuracy and processed cash and card transactions
  • Resolved customer complaints and process issues with proactive problem-solving skills
  • Maintained knowledge of products and features to provide recommendations to customers

Volunteer Worker

British Heart Foundation
Castleford, West Yorkshire
12.2019 - 03.2020
  • Customer Service
  • Assisted with displays
  • Arranging stock
  • Operating the till

Sales Assistant

Boots
Pontefract, West Yorkshire
07.2018 - 07.2018
  • Pontefract)
  • Customer Service
  • Replenishing Stock
  • Supported with displays
  • Assisted with stock taking
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
  • Enhanced visual merchandising by maintaining replenishment and presenting items according to style guides
  • Provided excellent sales services by offering bespoke product advice to meet exact customers needs
  • Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases
  • Resolved customer complaints and process issues with proactive problem-solving skills
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities
  • Informed customers regarding promos and warranty services to increase sales
  • Assisted customers in locating specific items to boost satisfaction

library assistant

Featherstone Library
Featherstone, Wakefield
07.2016 - 07.2016
  • Library (Featherstone)
  • Customer Service
  • Sorting books
  • Arranging displays
  • Inspected book conditions to identify damaged items
  • Handled check-in and check-out process of library books and materials at circulation desk
  • Sorted and arranged books by category in shelves
  • Checked in and out books and scanned library cards
  • Assisted customers in locating specific books to address needs

Education

Merit Certificate for Spoken English Language: Pass -

St Wilfrid's Catholic High School and Sixth Form College

in Health and Social - undefined

Sheffield Hallam University, St Wilfrid's Catholic High School and Sixth Form College
2022

BA (Hons) - Business and Management, Business Studies

2019

Timeline

Temporary Sales Assistant

Sports Direct
09.2022 - 01.2023

Volunteer Worker

British Heart Foundation
12.2019 - 03.2020

Sales Assistant

Boots
07.2018 - 07.2018

library assistant

Featherstone Library
07.2016 - 07.2016

Merit Certificate for Spoken English Language: Pass -

St Wilfrid's Catholic High School and Sixth Form College

in Health and Social - undefined

Sheffield Hallam University, St Wilfrid's Catholic High School and Sixth Form College

BA (Hons) - Business and Management, Business Studies

Interests

Hobbies and interests , I have a strong passion for fashion and beauty. I like to socialise with friends and family in my free time and keep up to date with social media and the latest fashion and beauty trends.

Interests

Hobbies and interests , I have a strong passion for fashion and beauty. I like to socialise with friends and family in my free time and keep up to date with social media and the latest fashion and beauty trends.
Megan Yau